WHITE PAPER - This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: June 10, 2009 | Published: June 9, 2009


Topics:  Business Process Management | Change Management | CRM | CRM Best Practices | CRM Software | Customer Retention | Customer Satisfaction | Economic Environment | Productivity | ROI

EBOOK - Read this E-book to learn about how you can take a proactive approach to regulatory compliance. Rather than waste time and resources tackling one regulation at a time, find out how companies are looking at the big picture and forming security strategies based on their needs. Sponsored By: Imperva and StoredIQ
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  CIOs | Compliance (Systems Operations) | Infrastructure Management | IT Best Practices | IT Governance | Regulations | Regulatory Compliance | Risk Assessment | ROI | Social Networking

CASE STUDY - One of the world's largest MMORPG publishers uses iovation to keep their games safe for their valued players, and the fraudsters out.
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  Credit Cards | Database Management | Database Security | Device Control Software | Financial Services | Fraud Protection | Games and Entertainment Software | ROI

CASE STUDY - Ingram Entertainment Inc. is the leading national distributor of home entertainment products in the US. Having implemented the Data Domain and Luminex solution they have been able to successfully meet DR goals and achieve significant yearly cost savings.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Backups | Data Replication | Data Storage | Disaster Recovery | Mainframe Server Hardware | Microsoft Exchange | ROI | Storage Infrastructure | Storage Media | Virtual Tape Libraries | WAN

WHITE PAPER - The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
Posted: June 5, 2009 | Published: January 1, 2009


Topics:  Business Intelligence | Business Process Management | CEOs | CRM | ERP | IT Infrastructure | Operational Metrics (Systems) | Regulatory Compliance | ROI | Six Sigma | Strategic Planning | Supply Chain Management

WHITE PAPER - The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
Posted: June 5, 2009 | Published: June 5, 2009


Topics:  Collaboration | Economic Environment | Government Agencies (U.S.) | Investments | Project Management | Regulatory Compliance | ROI | SAP (Product)

WHITE PAPER - Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.
Posted: June 4, 2009 | Published: June 2, 2009


Topics:  Content Management | Customer Data Management | Data Auditing | Data Governance | Data Integration | Data Management | Data Migration | Data Profiling | Data Quality | Enterprise Resource Management | ROI

ANALYST REPORT - This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
Posted: June 2, 2009 | Published: June 2, 2009


Topics:  Application Development | Application Server Software | ESB | IT Managers | J2EE | Middleware | Open Source Software | ROI | SOA

WHITE PAPER - Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
Posted: June 2, 2009 | Published: August 1, 2008


Topics:  Application Development | Customer Loyalty | Enterprise Applications Software | Middleware | Open Source | ROI | SLA | SOA | TCO

WEBCAST - This webcast is part of Falconstor Software's "IT as a Weapon Series" designed to provide insight for IT managers and storage professionals. In this presentation, Vice President of Falconstor's Enterprise Solutions, Chris Poelker, discusses common IT challenges, the importance of deduplication, and examines the benefits of Falconstor's solutions.
Posted: May 20, 2009 | Premiered: May 20, 2009


Topics:  Backups | Data Centers | Data Recovery | Data Replication | Regulatory Compliance | ROI | RPO | RTO | Storage Best Practices | Storage Consolidation | Storage Management

WHITE PAPER - This paper describes the innovative architecture that SEPATON has designed specifically to meet the data protection challenges of data-intensive enterprises while achieving optimal cost savings and measurable ROI.
Posted: May 20, 2009 | Published: May 20, 2009


Topics:  Backups | Data Center Management | Data Management | ROI | Server Virtualization | Storage Management | Storage Provisioning | Storage Resource Management | Storage Virtualization

DATA SHEET - A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.
Posted: May 8, 2009 | Published: May 8, 2009


Topics:  Business Communications | Business Intelligence | Business Process Management | Email Management | Email Management Software | Fax Software | Oracle (Product) | ROI

ASSESSMENT TOOL - This Free Quote and ROI Analysis tool helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.
Posted: May 8, 2009 | Published: May 8, 2009


Topics:  Business Intelligence | eBusiness | eBusiness Infrastructure | eBusiness Services | eBusiness Software | Fax Software | ROI

CASE STUDY - MasterCard International implemented Oracle E-Business Suite (EBS) in January 2000 and required a document delivery solution capable of intelligently distributing high volumes of purchase orders each month. After a competitive evaluation, MasterCard determined AventX Oracle Connector was the only solution that could meet its needs.
Posted: May 7, 2009 | Published: May 7, 2009


Topics:  Business Management | Business Process Automation | Document Imaging | Document Management | Document Management Software | Document Production | Oracle (Product) | ROI

WHITE PAPER - This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.
Posted: May 7, 2009 | Published: December 31, 2008


Topics:  CRM | CRM Analytics | Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Profiles | Customer Satisfaction | ROI