WHITE PAPER - Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
Posted: March 24, 2008 | Published: November 1, 2007


Topics:  Best Practices | Business IT Alignment | Business Performance Management | IT Best Practices | Strategic Planning

WHITE PAPER - Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself.
Posted: February 1, 2008 | Published: May 1, 2007


Topics:  Business Performance Management | CEOs | CFOs | CIOs | Leadership | Strategic Planning

WHITE PAPER - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
Posted: November 7, 2007 | Published: April 1, 2007


Topics:  Business Performance Management | Call Center Management | Call Centers | Contact Center Management | Contact Centers | CRM | ERP | Marketing | Oracle (Product) | Sales Force Automation | Software as a Service

WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Application Deployment | Application Integration | Business Performance Management | CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software as a Service | Software Selection

WEBCAST - This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: November 20, 2005 | Premiered: May 4, 2005


Topics:  Aerospace and Defense Industry | Business Performance Management | Business Performance Management Software | CRM | Retail Trade Industry | ROI | Systems Integration | Telecommunications Industry | Transportation Industry | Vendor Selection