PRODUCT OVERVIEW - Microsoft Windows Server® and SQL Server® 2008, together with intelligent server platforms based on the Intel® Xeon® processor 5500 series, deliver breakthrough performance and scalability within the same energy and space footprint as prior-generation processors.
Posted: October 6, 2009 | Published: October 6, 2009


Topics:  Configuration Management | IT Asset Management | IT Departments | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Systems | ITIL | Memory | Microprocessors | Processor Architectures | Server Appliances | Server Hardware | Server Management | SQL | SQL Server

TECHNICAL ARTICLE - Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
Posted: October 2, 2009 | Published: October 2, 2009


Topics:  Active Directory | Data Management | Distributed Data Management | Email Management | Email Management Software | IT Infrastructure | IT Management | ITIL | Microsoft Exchange | Network Management | Windows Server Software

VIRTUAL SEMINAR - Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
Posted: September 22, 2009 | Published: October 29, 2009


Topics:  Application Performance Management | Business Performance Management | Business Service Management | Change Management | Cloud Computing | Data Center Management | IT Governance | IT Service Management | ITIL | Mainframe Operating Systems | Regulatory Compliance

WHITE PAPER - Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
Posted: September 18, 2009 | Published: September 18, 2009


Topics:  Data Center Infrastructure Efficiency | Data Centers | IT Infrastructure | ITIL | Job Scheduling Software | Log Management | SLA | Workload Automation

WHITE PAPER - This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
Posted: September 17, 2009 | Published: September 17, 2009


Topics:  Application Deployment | Application Infrastructure | Data Center Consolidation | Data Center Design | Data Center Infrastructure Efficiency | Data Center Power Management | IT Best Practices | IT Management | ITIL | Server Consolidation

EDITORIAL RESOURCE GUIDE - Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Best Practices | Business IT Alignment | Business Service Management | CIOs | Information Technology Professionals | Infrastructure Management | IT Infrastructure | IT Service Management | IT Services | ITIL | ROI

ANALYST REPORT - The investment management business in 2009 will be dominated by the ramifications of the events of 2008. In this report, TowerGroup has compiled a list of the top 10 business drivers and the resulting major strategic responses and technology initiatives.
Posted: September 10, 2009 | Published: September 9, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Performance Management | Business Process Automation | Business Process Management | Business Processes | Financial Services Industry | Investments | ITIL | Risk Management | Strategic Planning

WHITE PAPER - This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: August 20, 2009 | Published: August 20, 2009


Topics:  CIOs | CMDB | Configuration Management | Data Centers | Database Management | IT Infrastructure | IT Management | ITIL

PRODUCT LITERATURE - Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
Posted: August 18, 2009 | Published: August 17, 2009


Topics:  Change Management | Compliance (Finance) | Compliance (Systems Operations) | Configuration Management | Databases | ITIL | Networking Hardware | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Sarbanes-Oxley Compliance

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

PODCAST - It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: July 17, 2009 | Premiered: August 25, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Application Portfolio Management | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL | Network Monitoring

PODCAST - Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL

WHITE PAPER - This paper describes the principles for achieving power and cooling capacity management.
Posted: July 10, 2009 | Published: January 1, 2007


Topics:  Blade Servers | Capacity Management | Computer Room Air Conditioning Units | Cooling Capacity | Cooling Equipment | Data Center Cooling | Data Center Infrastructure Efficiency | Data Center Power Management | Data Centers | ITIL | Power Consumption Monitoring | UPS

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software