WEBCAST - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.
Posted: July 30, 2009 | Premiered: July 30, 2009


Topics:  Business Activity Monitoring | Business Architectures | Business Environment | Business Intelligence | Business Management | Data Center Infrastructure Efficiency | Economic Environment | ROI

WHITE PAPER - Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Posted: July 20, 2009 | Published: February 14, 2008


Topics:  Business Environment | Business Integration Software | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Business Systems | Customer Service Best Practices

CASE STUDY - When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Business Environment | Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Business Process Automation Software | Document Imaging | Document Management

WHITE PAPER - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Environment | CRM | Customer Loyalty | Customer Profiles | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Oracle (Product) | Sales

WHITE PAPER - In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
Posted: June 5, 2009 | Published: June 2, 2009


Topics:  Business Environment | Business Intelligence | Business Performance Management | Collaboration | Collaborative Commerce | Customer Service | Data Management | Data Quality | Globalization

WHITE PAPER - This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
Posted: April 9, 2009 | Published: December 31, 2008


Topics:  Business Environment | Business Management | Business Performance Management | Business Performance Management Software | Data Center Management | Economic Environment | Enterprise Architectures | Enterprise Computing | Enterprise Systems | Environmental Compliance | Political Environment

ANALYST REPORT - This report from Nucleus Research discusses how companies using Oracle User Productivity Kit estimated an average of a fifty percent (50%) reduction in time to competency for new application users as well as other benefits organizations achieved with Oracle User Productivity Kit.
Posted: April 7, 2009 | Published: October 1, 2008


Topics:  Business Environment | Business Intelligence | IT Best Practices | IT Infrastructure | IT Management | IT Systems | ROI

WHITE PAPER - Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications. Check out this white paper to understand how you can 'plug in' Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.
Posted: April 7, 2009 | Published: January 1, 2009


Topics:  Business Environment | Business Intelligence | Business Management | CRM | CRM Best Practices | ERP | Infrastructure Management | Testing

WHITE PAPER - Read this business brief to learn how your growing business can: lower costs by enabling process flexibility, improve process flexibility by cutting costs, use process flexibility to control costs across your entire organization, and to continuously keep your costs under control.
Posted: February 25, 2009 | Published: February 24, 2009


Topics:  Business Environment | Business Intelligence Software | Database Management | Database Performance Management Software | Oracle (Product) | Software Best Practices

ANALYST BRIEF - In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
Posted: February 19, 2009 | Published: December 1, 2008


Topics:  Business Environment | Business Intelligence | CIOs | Executive Training | Leadership | Workforce Planning

WHITE PAPER - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: December 10, 2008 | Published: October 1, 2006


Topics:  Business Environment | Contract Management | Leadership | Marketing | Negotiation | Sales | Strategic Planning | Supplier Relationship Management | Training and Educational Services | Vendor Selection