WHITE PAPER - This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: October 8, 2009 | Published: October 8, 2009


Topics:  Business Intelligence | Business Intelligence Software | IT Services | IT Systems | Licensing | Model Driven Architecture | Small Businesses | SMBs

WEBCAST - View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
Posted: October 6, 2009 | Premiered: June 17, 2009


Topics:  Business Continuity Planning | Business Development | Business Environment | Business Intelligence | Business Management | Business Performance Management | Business Process Management | IT Infrastructure | IT Management | IT Services

WHITE PAPER - Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
Posted: September 28, 2009 | Published: September 28, 2009


Topics:  Business Intelligence Software | Business Performance Management | Business Process Management | ERP | ERP Software | IT Management | IT Services | IT Systems | SAP (Product) | SMBs

PODCAST - In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: September 25, 2009 | Premiered: September 25, 2009


Topics:  Cloud Computing | Customer Self-Service | Data Centers | IT Services | Network Service Providers | Server Management | Software as a Service | VARs

WEBCAST - In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: September 25, 2009 | Premiered: September 25, 2009


Topics:  Cloud Computing | Customer Self-Service | Data Centers | Hybrid clouds | Infrastructure Services | IT Infrastructure | IT Services | Middleware | Platform as a service | Private cloud computing | Public cloud computing | Software as a Service | VARs

WEBCAST - This webcast gives an overview of how larger enterprises are leveraging business intelligence software in the Software-as-a-Service (SaaS) model.
Posted: September 21, 2009 | Premiered: September 18, 2009


Topics:  Business Intelligence | Data Integration | Data Warehouses | Enterprise | Information Industry | IT Services | Organizational Change | SaaS ERP

PODCAST - SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
Posted: September 18, 2009 | Premiered: September 18, 2009


Topics:  Application Development | Application Integration | Application Monitoring | Applications Management | IT Governance | IT Management | IT Managers | IT Service Management | IT Services | SOA | SOA Governance

EDITORIAL RESOURCE GUIDE - Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Best Practices | Business IT Alignment | Business Service Management | CIOs | Information Technology Professionals | Infrastructure Management | IT Infrastructure | IT Service Management | IT Services | ITIL | ROI

WHITE PAPER - This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: September 10, 2009 | Published: October 16, 2008


Topics:  Business Process Automation | Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | IT Management | IT Services | Risk Assessment | Risk Management

WHITE PAPER - IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: September 3, 2009 | Published: September 1, 2009


Topics:  Business Intelligence | IT Governance | IT Industry | IT Management | IT Services | Project Management | Project Portfolio Management

ANALYST REPORT - Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
Posted: July 8, 2009 | Published: May 8, 2009


Topics:  IP | IP Networks | IP Services | IT Infrastructure | IT Management Services | IT Services | Network Infrastructure | Network Management Services | Networking | Systems Management Services

WHITE PAPER - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
Posted: June 22, 2009 | Published: June 1, 2009


Topics:  Business Process Management | CIOs | Economic Environment | IT Asset Management | IT Governance | IT Infrastructure | IT Management | IT Outsourcing Services | IT Services | IT Spending | IT Systems

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning

WHITE PAPER - Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Business Process Automation | Business Process Reengineering | Business Service Management | Data Collection | Help Desk Management | IT Best Practices | IT Service Management | IT Services | ITIL | Service Level Management | SOA | SOA Governance

WHITE PAPER - IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Application Life-Cycle Management | Business Process Automation | Change Management | Configuration Management | IT Service Management | IT Services | ITIL | Portfolio Management (IT Management) | Service Level Management | SLA | SLA Management Services | SOA | SOA Governance