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MORE SPECIFIC TOPICS: Automatic Call Distribution Systems \| Automatic Number Identification Systems \| Unified Messaging Systems
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	Benefits of Unified Messaging in Exchange Server 2007 sponsored by Global Knowledge WHITE PAPER - Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. Posted: December 10, 2008 \| Published: December 10, 2008 Topics: Data Centers \| PBX \| Productivity \| Telephony Systems \| Voice Mail Services \| WAP

	The Future Carrier Network: Adopting New Outsourcing Business Models sponsored by Alcatel-Lucent WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. Posted: November 17, 2008 \| Published: November 17, 2008 Topics: Business Models \| Capacity Planning \| Collaboration \| IP \| Outsourcing \| Telecommunications Carrier Systems \| Telecommunications Services \| Telephony Systems

	RS-232: A Key to Understanding Data Communications sponsored by Global Knowledge WHITE PAPER - Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment. Posted: October 14, 2008 \| Published: October 11, 2008 Topics: Data Communications Services \| Modems \| Network Management \| Routers \| Software \| Switches \| Telephony Systems \| Training and Educational Services \| Troubleshooting

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