WHITE PAPER - This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Accounting | Accounting Software | CEOs | CFOs | CIOs | Operational Support Systems | Payment Processing | ROI

WHITE PAPER - Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more.
Posted: June 19, 2009 | Published: June 18, 2009


Topics:  Best Practices | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | Data Management | Operational Support Systems

TRIAL SOFTWARE - Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards.
Posted: May 14, 2009 | Published: May 14, 2009


Topics:  Data Integration | Data Modeling | Data Warehouse Architectures | Database Administration | Database Architectures | Database Management | Database Management Software | Enterprise Resource Management | Model Driven Architecture | Operational Support Systems | Regulatory Compliance

WHITE PAPER - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: April 21, 2009 | Published: March 5, 2009


Topics:  Business Intelligence | Business Process Management | Customer Service | Customer Support Software | Help Desk Management Services | Help Desks | IT Infrastructure | ITIL | Operational Support Systems

WHITE PAPER - Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Billing Systems | Business IT Alignment | Network Infrastructure | Network Management | Network Operating Systems | Operational Support Systems | Research and Development | Supplier Management