WHITE PAPER - This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.
Posted: August 10, 2009 | Published: August 29, 2008


Topics:  Business Intelligence | Business Process Management | Unified Messaging | Unified Messaging Systems | Voice Mail Software | Voice Networking | VoIP

WHITE PAPER - There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.
Posted: July 27, 2009 | Published: July 27, 2009


Topics:  Advanced Planning and Scheduling Software | Edge Computing | Email Management Software | Email Server Software | Messaging Software | Microsoft Exchange | Software Licensing | Unified Messaging | Unified Messaging Systems

WHITE PAPER - Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
Posted: July 21, 2009 | Published: July 21, 2009


Topics:  IP Phones | IP Services | IP Telephony | Packet Switching | SIP | Unified Messaging | Unified Messaging Systems

WHITE PAPER - How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Application Development | Applications Management | Business Performance Management | Business Process Management | Sales | Sales Order Management | Unified Messaging Systems | Web 2.0

WHITE PAPER - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Posted: May 26, 2009 | Published: May 26, 2009


Topics:  Cloud Computing | Collaboration | Instant Messaging | Instant Messaging Software | RSS | SaaS ERP | Software as a Service | Telephony Systems | Unified Messaging | Unified Messaging Systems | Web 2.0 | Wikis