WHITE PAPER - This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.
Posted: June 4, 2009 | Published: June 2, 2009


Topics:  Business Management | Business Performance Management | Business Process Management | Business Service Management | Circuit Boards | Economic Environment | Power Consumption Monitoring | Power Generation Equipment | Power Usage Effectiveness (PUE) | Regulatory Compliance

WHITE PAPER - As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Posted: May 27, 2009 | Published: May 1, 2009


Topics:  Business IT Alignment | Business Service Management | IT Auditing | IT Departments | IT Management | IT Managers | IT Service Management | ITIL | Security Best Practices | Security Managers

WHITE PAPER - This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
Posted: April 29, 2009 | Published: April 1, 2009


Topics:  Business Intelligence | Business Service Management | Compliance (Finance) | Compliance (Systems Operations) | Compliance Best Practices | Composite Applications Software | Software | Software as a Service | Software Best Practices

WEBCAST - BMC Capacity Trending Advisor saves time and money, reduces the skills required for capacity planning, and delivers precision results that give you the data you need to procure the right resources to support business services. Learn more today.
Posted: April 24, 2009 | Premiered: April 23, 2009


Topics:  Business Service Management | Capacity Planning | Data Management | Data Storage | IT Service Management | IT Services | Storage Capacity | Storage Management

CASE STUDY - This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Intelligence | Business Management | Business Service Management | Customer Service | Data Integration | Data Warehouses

BROCHURE - The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Business Service Management | IT Spending | Knowledge Management | Server Virtualization

WHITE PAPER - Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Business Process Management | Business Processes | Business Service Management | Customer Service | Globalization | Interoperability

WHITE PAPER - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Service Management | Change Management | IT Infrastructure | IT Service Management | ITIL | Project Management

WHITE PAPER - The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Processes | Business Service Management | Databases | Enterprise | IT Infrastructure | ITIL | Training | Training and Educational Services | Vendors

WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service