VIRTUAL SEMINAR - Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
Posted: September 22, 2009 | Published: October 29, 2009


Topics:  Application Performance Management | Business Performance Management | Business Service Management | Change Management | Cloud Computing | Data Center Management | IT Governance | IT Service Management | ITIL | Mainframe Operating Systems | Regulatory Compliance

PODCAST - SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
Posted: September 18, 2009 | Premiered: September 18, 2009


Topics:  Application Development | Application Integration | Application Monitoring | Applications Management | IT Governance | IT Management | IT Managers | IT Service Management | IT Services | SOA | SOA Governance

EDITORIAL RESOURCE GUIDE - Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Best Practices | Business IT Alignment | Business Service Management | CIOs | Information Technology Professionals | Infrastructure Management | IT Infrastructure | IT Service Management | IT Services | ITIL | ROI

WHITE PAPER - This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  Application Life-Cycle Management | Application Performance Management | IT Governance | IT Infrastructure | IT Service Management | Network Management | Network Management Protocols | Network Management Services

WHITE PAPER - This paper examines how the adoption of SOA (Service Oriented Architecture) can significantly improve Business and IT alignment.
Posted: September 9, 2009 | Published: September 9, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Processes | IT Service Management | SOA

WHITE PAPER - Read this paper to learn the results of a study that examined performance evaluations and comparative tests on the ESET Smart Security Business Edition package as well as other leading solutions.
Posted: September 3, 2009 | Published: September 29, 2008


Topics:  Business IT Alignment | Business Performance Management | Business Systems | IT Service Management | Performance Testing | Security Management | Security Managers

ANALYST REPORT - In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
Posted: September 2, 2009 | Published: May 27, 2009


Topics:  IT Governance | IT Management | IT Managers | IT Service Management | IT Spending | Open Systems Standards | Operating Systems | Server Management | Server Provisioning | TCO

WHITE PAPER - This EMA paper (prepared for VKernel) discusses the challenges in achieving virtualization goals in the enterprise and how capacity management can help optimize resource utilization while maintaining performance.
Posted: July 24, 2009 | Published: July 24, 2009


Topics:  Capacity Planning | Data Center Consolidation | Enterprise Resource Management | IT Service Management | Network Capacity | Network Performance | Server Consolidation | Server Virtualization

PODCAST - Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending

PODCAST - Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL

PODCAST - It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: July 17, 2009 | Premiered: August 25, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Application Portfolio Management | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL | Network Monitoring

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning

WHITE PAPER - IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | IT Auditing | IT Service Management | IT Workforce | ITIL | Sales Force Automation | Workflow Software | Workforce Management Software | Workforce Planning

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software

WHITE PAPER - Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Business Process Automation | Business Process Reengineering | Business Service Management | Data Collection | Help Desk Management | IT Best Practices | IT Service Management | IT Services | ITIL | Service Level Management | SOA | SOA Governance