PODCAST - Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending

PODCAST - It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: July 17, 2009 | Premiered: August 25, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Application Portfolio Management | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL | Network Monitoring

PODCAST - Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL

ANALYST REPORT - Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more.
Posted: June 29, 2009 | Published: June 29, 2009


Topics:  Application Performance Management | Application Security | IT Asset Management | IT Best Practices | IT Spending | Network Applications Software | Network Management | Network Performance | ROI

WHITE PAPER - What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on 11 questions every CIO should ask their IT manager, and how Red Hat open source solutions can help.
Posted: June 19, 2009 | Published: June 10, 2009


Topics:  Cloud Computing | Cost Benefit Analysis | Data Center Consolidation | Grid Computing | Information Technology End Users | Inventory Management | IT Best Practices | IT Management | IT Managers | Linux | Open Source | Open Source Software | Operating System Virtualization | Server Accelerators | Server Consolidation | Server Virtualization | Software as a Service

EGUIDE - In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value.
Posted: June 18, 2009 | Published: June 18, 2009


Topics:  Business Continuity Planning | Business Intelligence | CIOs | Economic Environment | Infrastructure Management | IT Best Practices | IT Infrastructure | Server Virtualization

WHITE PAPER - The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Customer Satisfaction | Customer Service Best Practices | Customer Support Software | Help Desk Management | Help Desk Management Services | Help Desk Software | IT Best Practices | Service Level Management

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software

WHITE PAPER - Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Business Process Automation | Business Process Reengineering | Business Service Management | Data Collection | Help Desk Management | IT Best Practices | IT Service Management | IT Services | ITIL | Service Level Management | SOA | SOA Governance

PODCAST - In this expert podcast, learn how new capacity planning and performance management tools utilize automation and an intuitive interface to increase resource utilization and reduce capital expenditures for your virtualized data center.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Business Performance Management | Capacity Planning | Cost Benefit Analysis | IT Best Practices | Purchasing Best Practices | Server Virtualization | VMware

PODCAST - Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Blade Servers | Cost Benefit Analysis | IT Best Practices | Purchasing Best Practices | Server Consolidation | Server Virtualization | VMware

PODCAST - Learn how data center virtualization enables your company to implement cost-effective disaster recovery (DR) solutions and reduce DR testing and maintenance costs.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Business Continuity Planning | Cost Benefit Analysis | Data Centers | Disaster Recovery | IT Best Practices | Server Virtualization | VMware

WHITE PAPER - IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Customer Satisfaction | Downtime | IT Best Practices | IT Governance | IT Infrastructure | IT Service Management | ITIL | Knowledge Management | Operational Metrics (Systems)

WHITE PAPER - IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Automation Software | Help Desk Management | IT Best Practices | IT Spending | ITIL | Service Level Management

EBOOK - Read this E-book to learn about how you can take a proactive approach to regulatory compliance. Rather than waste time and resources tackling one regulation at a time, find out how companies are looking at the big picture and forming security strategies based on their needs. Sponsored By: Imperva and StoredIQ
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  CIOs | Compliance (Systems Operations) | Infrastructure Management | IT Best Practices | IT Governance | Regulations | Regulatory Compliance | Risk Assessment | ROI | Social Networking