WHITE PAPER - Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Collaboration | Collaborative Applications Software | Small Businesses | Teleconferencing Software | Unified Messaging | Unified Messaging Systems | Web 2.0

WHITE PAPER - Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
Posted: July 21, 2009 | Published: March 1, 2007


Topics:  Business Process Management | Collaboration | CRM Software | Dashboards | Enterprise Resource Management | ERP Software | Microsoft Office | Productivity | SQL Server | Supply Chain Software

WHITE PAPER - Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
Posted: July 21, 2009 | Published: July 20, 2009


Topics:  Collaboration | Groupware | Networking | Partnerships | Social Computing | Social Networking

WHITE PAPER - There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
Posted: June 29, 2009 | Published: June 1, 2009


Topics:  Collaboration | Document Management | Information Management | Information Retrieval Software | Knowledge Management | Knowledge Management Software | Project Management | Project Management Software | Web 2.0

WHITE PAPER - This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
Posted: June 8, 2009 | Published: June 8, 2009


Topics:  Best Practices | Collaboration | Product Development | Product Management | Project Management | Software Development Methodologies | Software Project Management | Strategic Planning

WHITE PAPER - The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
Posted: June 5, 2009 | Published: June 5, 2009


Topics:  Collaboration | Economic Environment | Government Agencies (U.S.) | Investments | Project Management | Regulatory Compliance | ROI | SAP (Product)

WHITE PAPER - In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
Posted: June 5, 2009 | Published: June 2, 2009


Topics:  Business Environment | Business Intelligence | Business Performance Management | Collaboration | Collaborative Commerce | Customer Service | Data Management | Data Quality | Globalization

WHITE PAPER - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Posted: May 26, 2009 | Published: May 26, 2009


Topics:  Cloud Computing | Collaboration | Instant Messaging | Instant Messaging Software | RSS | SaaS ERP | Software as a Service | Telephony Systems | Unified Messaging | Unified Messaging Systems | Web 2.0 | Wikis

WHITE PAPER - Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
Posted: May 13, 2009 | Published: March 31, 2009


Topics:  Collaboration | Collaborative Product Development | Communications Software | Product Design | Product Development | Product Life Cycles | Standards

WHITE PAPER - This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices.
Posted: May 13, 2009 | Published: March 31, 2009


Topics:  Collaboration | Collaborative Product Development | Manufacturing Industry | Manufacturing Systems | OEMs | Product Design | Product Development | Product Life Cycles | Project Management

WHITE PAPER - Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Posted: April 21, 2009 | Published: February 1, 2009


Topics:  Business Process Automation | Change Management | Collaboration | Compliance (Systems Operations) | CRM | Customer Loyalty | Customer Service | Customer Support Software | Knowledge Management | Reporting Software | Workflow Software

WHITE PAPER - Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
Posted: April 1, 2009 | Published: April 1, 2009


Topics:  Collaboration | CRM | CRM Analytics | Customer Service | Customer Service Best Practices | Oracle (Product) | Social Networking

WHITE PAPER - The intrepid data miner runs many risks, including being buried under mountains of data or disappearing along with the "mysterious disappearing terabyte." Myths and misconceptions create their own risks and need to be debunked. This article outlines some risks, debunks some myths, and provides some protective "hard hats" for data miners.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Analytic Applications Software | Business Process Management | Collaboration | Customer Interaction Services | Data Mining | Risk Assessment | Risk Management

WHITE PAPER - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Integration | Collaboration | Cost Benefit Analysis | CRM | Customer Satisfaction | Information Management | Knowledge Management | Real-time Analytics | Sales | User Experience | Vendor Selection | Workforce Management Software | Workforce Planning

WHITE PAPER - This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Asset Management Services | Collaboration | Consultants | CRM | Mutual Funds | Portfolio Management (Finance) | Software