PRODUCT DEMO - In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
Posted: July 23, 2009 | Published: July 23, 2009


Topics:  CRM | Customer Data Management | Customer Retention | Customer Satisfaction | Customer Support Software | Sales | Sales Force Automation | Sales Information Systems

WHITE PAPER - How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
Posted: July 23, 2009 | Published: July 23, 2009


Topics:  CRM | CRM Best Practices | CRM Services | CRM Software | Marketing | Sales | Sales and Marketing Software

WEBCAST - This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
Posted: July 10, 2009 | Premiered: July 10, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Customer Data Management | Sales | Sales Force Automation | Sales Order Management | Sales Orders | SAP (Product)

VIDEO - The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Posted: June 10, 2009 | Premiered: June 10, 2009


Topics:  Business Intelligence | CRM | Customer Loyalty | Customer Satisfaction | Customer Service Best Practices | Economic Environment | Sales

WHITE PAPER - This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
Posted: June 10, 2009 | Published: March 9, 2009


Topics:  Budgeting | Cost Benefit Analysis | CRM | Economic Environment | Global Economy | Oracle (Product) | Sales | Sales Force Automation

WHITE PAPER - Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Customer Satisfaction | Customer Service Best Practices | Mobile CRM | Mobile Device Management | Mobile Workers | Sales | Sales Force Automation | Smart Phones

WHITE PAPER - When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Budgeting | CRM | Customer Retention | Customer Service Best Practices | Downtime | Economic Environment | Sales

WHITE PAPER - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Environment | CRM | Customer Loyalty | Customer Profiles | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Oracle (Product) | Sales

WHITE PAPER - To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  CRM | Customer Data Management | Customer Retention | Customer Support Software | eBook Software | eBusiness Software | eCommerce | Sales | Sales Force Automation

WHITE PAPER - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Sales | Web 2.0

WHITE PAPER - How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Application Development | Applications Management | Business Performance Management | Business Process Management | Sales | Sales Order Management | Unified Messaging Systems | Web 2.0

WHITE PAPER - Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
Posted: June 8, 2009 | Published: June 1, 2009


Topics:  Contact Management | CRM | Pricing | Sales | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Order Management | Sales Representatives

SOFTWARE DEMO - In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.
Posted: May 19, 2009 | Published: May 19, 2009


Topics:  Business Intelligence | Business Processes | CRM | Lead Generation | Market Research | Marketing | Sales | Sales and Marketing Software | Sales Contact Management Software

WHITE PAPER - Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.
Posted: May 5, 2009 | Published: December 1, 2007


Topics:  CRM | Customer Data Management | Customer Interaction Services | Customer Satisfaction | Marketing | Predictive Performance Management | Real-time Analytics | ROI | Sales | User Experience

WHITE PAPER - Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
Posted: April 27, 2009 | Published: April 27, 2009


Topics:  CRM | CRM Best Practices | CRM Software | Customer Profiles | Sales | Sales Representatives | SAP (Product) | Strategic Planning