WHITE PAPER - This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: March 13, 2009 | Published: March 13, 2009


Topics:  Consultants | Consulting Services Industry | CRM | CRM Best Practices | Customer Service | Human Resources Services | Knowledge Management | Negotiation | Sales | Sales Consulting Services | Sales Representatives

WHITE PAPER - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Integration | Collaboration | Cost Benefit Analysis | CRM | Customer Satisfaction | Information Management | Knowledge Management | Real-time Analytics | Sales | User Experience | Vendor Selection | Workforce Management Software | Workforce Planning

BROCHURE - The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Business Service Management | IT Spending | Knowledge Management | Server Virtualization

BOOK - This report investigates the strategies, capabilities, and supporting technologies that Best-in-Class companies are employing to alleviate the pressure to accelerate the delivery of actionable information within their enterprises.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Business Intelligence | Data Integration | Data Management | Data Storage | Information Management | Information Management Software | Knowledge Management | Productivity

WEBCAST - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Change Management | Configuration Management | IT Asset Management | ITIL | Knowledge Management | Systems Management

WHITE PAPER - As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  CobiT | Configuration Management | IT Service Management | ITIL | Knowledge Management | Service Level Management

BOOK - This white paper describes some of the problems insurance carriers face regarding compensation and presents the advantages of using an automated system to simplify incentive compensation.
Posted: February 20, 2008 | Published: January 1, 2007


Topics:  Knowledge Management | Productivity

WHITE PAPER - Discover the 4 worst practices for business intelligence (BI) deployment and gain insight on how to overcome these pitfalls in order to tap into the power of BI. Learn how to achieve success with your departmental or enterprise-wide BI initiatives.
Posted: June 21, 2007 | Published: June 1, 2007


Topics:  Business Integration | Business Intelligence | Business Intelligence Software | Data Warehouse Software | Data Warehouses | Knowledge Management

RESOURCE CENTER - Business Intelligence systems allow you to uncover, analyze, and forecast the trends that drive your business.
Posted: November 27, 2006 | Published: November 22, 2006


Topics:  Business Intelligence | Business Intelligence Software | Content Management | Dashboards | Data Collection | Data Mining Software | Data Warehouse Software | Data Warehouses | Decision Support Systems | ETL (Software) | Knowledge Management | OLAP | Query Tools