CASE STUDY - Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity. Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job...
Posted: August 20, 2009 | Published: August 20, 2009


Topics:  Computer Hardware | Construction Industry | IT Spending | Laptop Computers | Productivity | Wireless Computing

ANALYST REPORT - One of the leading questions IT organizations face when thinking about their installed base of servers is when and how to refresh those servers. This white paper discusses why you should refresh, provides common approaches meet new requirements, and explores the x86-based Sun server line using Intel Xeon processors.
Posted: July 22, 2009 | Published: October 1, 2008


Topics:  Blade Servers | Data Center Management | High Performance Computing | IT Spending | Linux Server Hardware | Server Hardware | Server Virtualization | Solaris

PODCAST - Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending

PODCAST - It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: July 17, 2009 | Premiered: August 25, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Application Portfolio Management | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL | Network Monitoring

PODCAST - Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL

WHITE PAPER - Most companies today recognize the operational efficiencies and benefits to be gained by removing paper from business processes that rely on documents. Read this whitepaper to learn about a document management solution that can automate many of your business processes, removing the need for paper forms, saving you time, and saving you money.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Document Management | Document Management Software | Financial Transaction Processing | IT Spending | ROI

ANALYST REPORT - Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more.
Posted: June 29, 2009 | Published: June 29, 2009


Topics:  Application Performance Management | Application Security | IT Asset Management | IT Best Practices | IT Spending | Network Applications Software | Network Management | Network Performance | ROI

WHITE PAPER - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
Posted: June 22, 2009 | Published: June 1, 2009


Topics:  Business Process Management | CIOs | Economic Environment | IT Asset Management | IT Governance | IT Infrastructure | IT Management | IT Outsourcing Services | IT Services | IT Spending | IT Systems

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

WHITE PAPER - Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Cooling Capacity | Cooling Equipment | Data Center Consolidation | Data Center Construction | Data Center Cooling | Data Center Infrastructure Efficiency | Data Center Power Management | Green Data Center | IT Service Management | IT Spending | Network Appliances | Network Management Services | Storage Capacity | Storage Consolidation

WHITE PAPER - This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
Posted: June 16, 2009 | Published: June 16, 2009


Topics:  Backups | Continuous Data Protection | Data Replication | Disaster Recovery | IT Spending | Remote Backups | RPO | SLA | Storage Infrastructure | Tape Backups | Virtual Tape Libraries | WAN

TRIAL SOFTWARE - FICO™ Blaze Advisor® is the world's leading business rules management system, maximizing control over high volume operational decisions.
Posted: June 16, 2009 | Published: June 15, 2009


Topics:  .NET | Application Development | Business Process Automation | Business Process Automation Software | COBOL | Enterprise Applications Software | IT Spending | Java | Testing

WHITE PAPER - IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Automation Software | Help Desk Management | IT Best Practices | IT Spending | ITIL | Service Level Management

WHITE PAPER - Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
Posted: June 5, 2009 | Published: November 1, 2008


Topics:  Banking Industry | CIOs | CRM | Dashboards | Economic Environment | IT Management | IT Spending | Productivity | Sales Representatives | Telecommunications Industry

PODCAST - Listen to this podcast to learn how to get a great endpoint security solution that includes management without having to invest a huge amount of resources.
Posted: May 14, 2009 | Premiered: May 14, 2009


Topics:  Endpoint Security | IT Spending | Security Best Practices | Security Management | Security Spending