WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

WHITE PAPER - This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Posted: February 10, 2009 | Published: February 10, 2009


Topics:  Business Processes | Collaboration | Instant Messaging | IP Telephony | Spreadsheets | Unified Messaging

WHITE PAPER - Sourcing and procurement organizations have great potential to reduce costs, contribute to the bottom line, and deliver against enterprise strategic goals.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Collaboration | ERP | Inventory Management | Procurement | Supply Chains | TCO

WHITE PAPER - To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Best Practices | Business Intelligence | Business Processes | Collaboration | Data Collection | Data Warehouses

WHITE PAPER - As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition.
Posted: December 24, 2008 | Published: December 24, 2008


Topics:  Automotive Industry | Collaboration | Consumer Packaged Goods Industry | ERP | Inventory Management Software | Manufacturing | Shop Floor Control | Software as a Service | Supply Chain Software | Supply Chains

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
Posted: November 4, 2008 | Published: September 19, 2008


Topics:  Collaboration | Mobile CRM | Mobile Device Management | Productivity | Sales Contact Management Software | Sales Force Automation | Sales Representatives

WHITE PAPER - While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between...
Posted: October 15, 2008 | Published: September 26, 2008


Topics:  Collaboration | Project Management | Software Best Practices | Software Development Life-Cycles | Software Development Methodologies | Software Quality Assurance

WHITE PAPER - This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Collaboration | Productivity | Project Management | Project Management Software | Project Portfolio Management | Quality Control | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Software Quality Assurance

WHITE PAPER - This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile...
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Change Management | Collaboration | Software Best Practices | Software Development Life-Cycles | Software Development Methodologies | Software Project Management | Software Quality Assurance | Software Testing

WHITE PAPER - This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Backups | Business Intelligence | Collaboration | Collaborative Applications Software | Collaborative Product Development | WAN

WHITE PAPER - This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  B2B | B2C | Collaboration | Lead Generation | Sales Channels | Sales Representatives | Social Networking

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | CRM Best Practices | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Representatives | Social Networking

WHITE PAPER - The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly...
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  Business Intelligence | Collaboration | Collaborative Applications Software | Enterprise | SOA

WHITE PAPER - Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.
Posted: August 6, 2008 | Published: January 1, 2007


Topics:  Collaboration | Globalization | Manufacturing | Outsourcing | Supply Chain Management