WHITE PAPER - Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
Posted: January 12, 2009 | Published: January 12, 2009


Topics:  CRM | Enterprise Systems | ERP | Marketing | Sales | Software | Strategic Planning

WEBCAST - In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Data Quality | ERP | Marketing | Risk Management | Sales | Strategic Planning | Supply Chain Management

WHITE PAPER - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: December 10, 2008 | Published: October 1, 2006


Topics:  Business Environment | Contract Management | Leadership | Marketing | Negotiation | Sales | Strategic Planning | Supplier Relationship Management | Training and Educational Services | Vendor Selection

WHITE PAPER - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Processes | Call Centers | Customer Service | Enterprise | Marketing | Sales

WHITE PAPER - Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Intelligence | Call Centers | Competition | CRM | CRM Analytics | Data Warehouses | Databases | Marketing | ROI

WHITE PAPER - Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
Posted: June 26, 2008 | Published: June 4, 2008


Topics:  Data Classification | Data Quality | Data Visualization | Marketing | Master Data Management

WHITE PAPER - We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
Posted: June 4, 2008 | Published: June 1, 2008


Topics:  Best Practices | Dashboards | Marketing | ROI | Sales and Marketing Software | Security

WHITE PAPER - SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
Posted: February 1, 2008 | Published: January 1, 2006


Topics:  Business Intelligence | Business Intelligence Software | CRM | Customer Loyalty | Leadership | Marketing | Product Development | SAP (Product)

WHITE PAPER - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
Posted: November 7, 2007 | Published: April 1, 2007


Topics:  Business Performance Management | Call Center Management | Call Centers | Contact Center Management | Contact Centers | CRM | ERP | Marketing | Oracle (Product) | Sales Force Automation | Software as a Service