WHITE PAPER - This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
Posted: April 29, 2009 | Published: April 1, 2009


Topics:  Business Intelligence | Business Service Management | Compliance (Finance) | Compliance (Systems Operations) | Compliance Best Practices | Composite Applications Software | Software | Software as a Service | Software Best Practices

WHITE PAPER - This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach.
Posted: April 10, 2009 | Published: February 1, 2009


Topics:  Email Security Software | Email Software | Security Best Practices | Security Management | Security Software | Software | Software as a Service

WHITE PAPER - Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
Posted: February 23, 2009 | Published: February 23, 2009


Topics:  Application Life-Cycle Management | CRM | CRM Software | Remote Access Software | Software as a Service | Software Virtualization

WHITE PAPER - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Process Management | CRM | CRM Software | Customer Loyalty | Marketing | ROI | Sales | Software as a Service | Strategic Planning | TCO | User Experience

WHITE PAPER - Talend is an open source provider of data integration products or, in traditional parlance, ETL (extract, transform and load), although the product also supports an ELT approach.
Posted: February 11, 2009 | Published: February 10, 2009


Topics:  Data Integration | Data Profiling | Databases | Java | Metadata | Software as a Service | Web Services

WHITE PAPER - As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition.
Posted: December 24, 2008 | Published: December 24, 2008


Topics:  Automotive Industry | Collaboration | Consumer Packaged Goods Industry | ERP | Inventory Management Software | Manufacturing | Shop Floor Control | Software as a Service | Supply Chain Software | Supply Chains

WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service

WHITE PAPER - Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network.
Posted: October 10, 2008 | Published: August 5, 2009


Topics:  Data Loss Prevention (DLP) | Data Security | Email Archiving | Email Archiving Software | Email Management | Email Security | Governance, Risk, Compliance (GRC) | Information Security | Intrusion Prevention | Microsoft Exchange | Software as a Service

WHITE PAPER - This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
Posted: August 6, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Globalization | Outsourcing | Professional Services Industries | SOA | Software as a Service

WHITE PAPER - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

WHITE PAPER - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
Posted: March 18, 2008 | Published: August 13, 2007


Topics:  ERP | ERP Software | Interoperability | Market Trends | Microsoft Office | Middleware | Oracle (Product) | ROI | SMB | Software as a Service | Software Implementation | Vendor Selection

WHITE PAPER - This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.
Posted: March 10, 2008 | Published: March 1, 2008


Topics:  Application Development and Integration Services | Application Performance Management | Application Performance Management Software | Application Security | Applications Software | Content Delivery | Software as a Service | WAN

WHITE PAPER - Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
Posted: January 25, 2008 | Published: January 18, 2008


Topics:  Application Deployment | Application Integration | Code Management | CRM | CRM Software | Customer Data Integration | ROI | Software as a Service | Software Implementation

WHITE PAPER - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
Posted: November 7, 2007 | Published: April 1, 2007


Topics:  Business Performance Management | Call Center Management | Call Centers | Contact Center Management | Contact Centers | CRM | ERP | Marketing | Oracle (Product) | Sales Force Automation | Software as a Service

WHITE PAPER - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Support Software | Lead Generation | Oracle (Product) | Sales Force Automation | Sales Order Management | Sales Representatives | Software as a Service