WHITE PAPER - This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments.
Posted: April 7, 2009 | Published: December 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Enterprise Applications Software | IT Infrastructure | IT Systems | Oracle (Product) | Software Implementation | Software Infrastructure

WHITE PAPER - Businesses must invest in threat control to address security threats and compliance requirements. In this paper, analysts examine a more comprehensive solution designed to close gaps for the enterprise with provable control.
Posted: April 6, 2009 | Published: January 1, 2009


Topics:  Access Control | Compliance (Systems Operations) | Intellectual Property | IT Governance | IT Infrastructure | IT Management | Network Security | Security Management | Security Managers | Security Standards | Security Threats

WHITE PAPER - Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
Posted: March 19, 2009 | Published: November 3, 2008


Topics:  Cost Benefit Analysis | IT Asset Management | IT Auditing | IT Best Practices | IT Governance | IT Infrastructure | IT Managers | IT Service Management | IT Spending | IT Systems | ITIL | Operating Systems

WHITE PAPER - This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Data Center Consolidation | Data Center Infrastructure Efficiency | Data Center Power Management | Data Centers | Hardware | Investments | IT Infrastructure | Procurement | Server Consolidation | Supply Chains

WHITE PAPER - Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.
Posted: January 30, 2009 | Published: October 18, 2008


Topics:  Business IT Alignment | Business Process Management | Investments | IT Infrastructure | IT Spending | Productivity | ROI | SAP (Product)

WHITE PAPER - Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.
Posted: January 12, 2009 | Published: January 12, 2009


Topics:  Asset Management Services | Best Practices | Business Process Automation | CRM | ERP | IT Infrastructure | Software | Supply Chain Management

WHITE PAPER - Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.
Posted: January 8, 2009 | Published: January 1, 2007


Topics:  Compliance (Systems Operations) | Compliance Audits | Continuous Data Protection | Data Security | IT Infrastructure | Payment Card Industry Data Security Standard | Vulnerability Assessments

WHITE PAPER - With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
Posted: December 15, 2008 | Published: December 12, 2008


Topics:  IT Infrastructure | Server Consolidation | Server Hardware | Server Management | Server Virtualization | Virtual Machine Monitor | VM | Windows Server Software

WHITE PAPER - EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today.
Posted: December 12, 2008 | Published: December 12, 2008


Topics:  Continuous Data Protection | Data Recovery | IT Infrastructure | RPO | RTO | Storage Security | Tape Backups

WHITE PAPER - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Service Management | Change Management | IT Infrastructure | IT Service Management | ITIL | Project Management

WHITE PAPER - The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Processes | Business Service Management | Databases | Enterprise | IT Infrastructure | ITIL | Training | Training and Educational Services | Vendors

WHITE PAPER - This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Blade Servers | Hardware | IT Infrastructure | IT Managers | Networking Hardware | Operating Systems | Server Consolidation | Software | TCO | VMware

WHITE PAPER - Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.
Posted: December 2, 2008 | Published: December 2, 2008


Topics:  Backups | Data Management | Disaster Recovery | IT Infrastructure | IT Managers | SAN | VMware

WHITE PAPER - Read this paper to learn how the Performance Assurance Lifecycle eliminates performance and financial risks, taking the data center from 15-20 percent virtualized to 70-100 percent.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Data Centers | IT Infrastructure | Memory | Performance Testing | ROI | Server Virtualization | SLA | Systems Management

WHITE PAPER - Business continuity with low administration and maintenance costs. Can you make it happen? This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Backups | Business Continuity Planning | Databases | Enterprise | IT Infrastructure | Oracle (Product) | Productivity | Risk Management | Security | SMBs