WHITE PAPER - This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
Posted: February 17, 2009 | Published: December 22, 2008


Topics:  Change Management | Configuration Management | Data Center Management | Disaster Recovery | Enterprise Systems | High Availability | IT Service Management | Network Management | Regulatory Compliance | ROI

WHITE PAPER - The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
Posted: February 13, 2009 | Published: February 13, 2009


Topics:  Application Performance Management | Quality Control | ROI | Testing

WHITE PAPER - Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.
Posted: January 30, 2009 | Published: October 18, 2008


Topics:  Business IT Alignment | Business Process Management | Investments | IT Infrastructure | IT Spending | Productivity | ROI | SAP (Product)

WHITE PAPER - This SAP executive insight "Organizational Readiness" explains the organizational readiness challenges that companies face.
Posted: January 26, 2009 | Published: January 23, 2009


Topics:  Application Life-Cycle Management | Change Management | Configuration Management | Leadership | ROI | Systems Management

WHITE PAPER - CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
Posted: January 12, 2009 | Published: January 12, 2009


Topics:  CFOs | CRM | EDI | Enterprise Applications Software | ERP | ROI | Supply Chain Management

WHITE PAPER - Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Best Practices | Insurance Applications Software | Insurance Industry | Productivity | ROI | Web Services

WHITE PAPER - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  IP Telephony | PSTN | QOS | ROI | VoIP | WAN | WLAN

WHITE PAPER - Virtualizing any aspect of your data center changes the game for compliance and e-discovery.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Capacity Planning | CIOs | Data Centers | Disaster Recovery | Electronic Discovery | ROI | Server Virtualization | Vendors

WHITE PAPER - This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Business Structures | Network Security | Risk Management | ROI | Security Infrastructure | Security Managers | Security Policies | Security Spending

WHITE PAPER - The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning.
Posted: December 8, 2008 | Published: December 8, 2008


Topics:  Certification Programs | eCommerce | Education Industry | Educational Software | eLearning | LMS | ROI | Training and Educational Services | Web Conferences

WHITE PAPER - Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Intelligence | Call Centers | Competition | CRM | CRM Analytics | Data Warehouses | Databases | Marketing | ROI

WHITE PAPER - This paper explains the advantages that virtual machine provides to the IT department.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Data Center Consolidation | Data Center Infrastructure Efficiency | Data Centers | IT Departments | Memory | ROI | SAN | Security | Server Virtualization | Storage Capacity | Storage Consolidation | Systems Management | Virtual Machine | VMware

WHITE PAPER - Read this paper to learn how the Performance Assurance Lifecycle eliminates performance and financial risks, taking the data center from 15-20 percent virtualized to 70-100 percent.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Data Centers | IT Infrastructure | Memory | Performance Testing | ROI | Server Virtualization | SLA | Systems Management

WHITE PAPER - This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space.
Posted: October 24, 2008 | Published: October 23, 2008


Topics:  Blade Servers | Cooling Capacity | Data Centers | Performance Testing | Rack Servers | ROI | Server Virtualization | Software | TCO

WHITE PAPER - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Business Process Management | Change Management | Configuration Management | IT Service Management | ITIL | ROI