Description
SearchCRM.com is the Web's best guide for Customer Relationship Management (CRM) decision makers. CRM - a business process enabled by technology - requires a special combination of customer-centric strategy and technical know-how. SearchCRM.com provides business leaders with information relating to the most pertinent issues facing companies that are in the process of developing, designing and implementing CRM initiatives. With its combination of original daily news, recognized experts, hand-picked Web links, discussion forums, Webcasts and customized research, SearchCRM.com offers CRM decision makers a rich collection of insight on this fast-changing industry. The site also offers tips on vendors, product selection, deployment and management of CRM initiatives.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that SearchCRM covers in the reports that are available on BusinessWeek Technology Research Library: