Description
Interactive Intelligence is a global provider of unified IP business communications solutions, providing innovative contact center software - often referred to as call center software, and delivered as a hosted service or on-premise product; IP telephony - including application-rich IP PBX and messaging functionality that can scale to meet the needs of your entire enterprise; and business process automation - providing the automation of multi-step, people-centric processes across a variety of vertical industries; as well as document management solutions designed specifically for the insurance industry.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that Interactive Intelligence, Inc. covers in the reports that are available on BusinessWeek Technology Research Library:

Product Coverage
Below is a list of the key products that Interactive Intelligence, Inc. has listed on BusinessWeek Technology Research Library: