Description
CustomerSat.com is the premier provider of Enterprise Feedback Management Solutions. Our team combines decades of experience in market research with expertise in leading edge Internet technology to deliver innovative customer and market intelligence solutions to our clients. We use the Internet to measure customer satisfaction, loyalty, and referenceability, and make recommendations to client management that increase repeat business and sales growth, reduce the cost of sales, and ensure that product and infrastructure investments are made in the areas with the highest payoffs. We measure employee commitment and recommend actions to increase workforce productivity and effectiveness We conduct market research, assess advertising effectiveness, profile installed bases, and assess market requirements and web site effectiveness.

Organization Type: Service Provider

Product Coverage
Below is a list of the key products that CustomerSat has listed on BusinessWeek Technology Research Library: