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Product: |
iET Process Analyzer |
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Company: |
iETSolutions |
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Type: |
Software |
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Description: |
iET Process Analyzer provides the ability to assess how a specific business process or function is performing against key performance indicators (KPIs). Integrated in iET ITSM, the iET Process Analyzer allows detailed, graphical views of service events for review and comparison with customer specific KPIs. Graphical views of service events support drill down for detailed analysis of steps in the process. In addition, comprehensive reporting capabilities are provided for management to ensure alignment of service processes with business objectives and performance goals.
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Related Products: |
Business Performance Management | Change Management | CMDB | Configuration Management | Dashboards | IT Service Management | ITIL |
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