Providing structure and discipline to network configuration, changes and monitoring functions, helps organizations reduce miscommunications and configuration errors, as well as continually improve processes and workflows. Many organizations have deployed network management systems and processes in order to do this. However, FCAPS has long been a standard framework for network management and now the IT Infrastructure Library (ITIL) has come to the head of line. Effective application of ITIL, either in concert with FCAPS or alone, can bring this important and potent discipline to the management of IP addresses in order to cut back on configuration errors and miscommunications. This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework.