SAP applications standardize enterprise operations and support effective business management strategies, empowering companies to automate many processes formerly done by hand. But in many companies there is a gap between this automation and the documents that drive business processes. Some companies have implemented technologies to address this issue, but often only to a limited degree and/or through multiple point-to-point systems.

This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings. In highlighting a unique platform that integrates end-to-end document process automation with SAP solutions, this paper covers:
- Inbound customer orders and outgoing billing documents as part of the order-to-cash cycle
- Key challenges: reducing order fulfillment time and Days Sales Outstanding (DSO)
- Overcoming those challenges: process improvement through automation
- What the solution looks like