Maintaining the quality and availability of customer services is a must for any organisation. To safeguard the critical customer-facing and banking applications that rely on its network infrastructure, Fortis Turkey implemented a Network Management solution from CA.

By using CA SPECTRUM to monitor its 500-plus infrastructure devices, Fortis Turkey is able to reduce network downtime. This has helped the bank to improve customer satisfaction, increase staff productivity and protect reputation and profitability - all of which are critical for the bank's growth plans.