Based in Austin, Texas, Dell is the premier worldwide provider of products and services that help customers build information technology and Internet infrastructure. Employing more than 41,000 people in 34 countries, Dell revenue has exceeded $38 billion for the last four quarters.

Dell wanted to test a set of e-commerce Web services with enhanced functionality that could improve the Dell customer experience, reduce product returns, and increase sell-through.

Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise.