Unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. For years, companies of all sizes have been realizing the benefits that carrying voice, data, video, and mobile communications across a converged IP network can bring. Today, Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering media-rich collaboration experience across business, government agency, and institutional work-spaces.

Unified communications is really communications "awareness" of those with whom we are trying to communicate, combined with speed and minimal interruption. Now clearly, all the major manufactures of VOIP systems are executing their respective solutions today. However, it is the best solution is the one that is the right fit for a particular company, one that streamlines their business practices and allows a seamless integration into their current operations. This is far beyond the concept of just making a call and leaving a simple voice mail.