Today's fiscal awareness is putting pressure on companies to cut costs wherever possible in order to maximize profitability by shortening "order-to-cash" and "procure-to-receive" cycles (invoices, sales orders, purchase orders etc.) while increasing business process efficiency. One area commonly overlooked is the manual delivery (mail and/or fax) of these SAP created documents. Regardless of volume, time of day or medium used, companies need the ability to automate the delivery of business-critical documents to customers and vendors.