Nothing brings out the flaws in IP telephony systems quite like the need to deliver highly reliable and available voice service. Faced with architectural constraints, other IP telephony vendors offer clumsy solutions that leave enterprise customers grappling with difficult choices, lots of complexity, and expensive overhead.

In contrast, reliability and high availability are a natural outgrowth of ShoreTel's uniquely distributed architecture and elegant system design. The ShoreGear hardware is inherently reliable, delivering five-nines availability without embellishment.