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sponsored by Interactive Intelligence, Inc.
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Posted:
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25 Aug 2009
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Premiered:
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19 Aug 2009
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Format:
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Audio
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Type:
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Podcast
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Language:
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English
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ABSTRACT:
In this technical podcast you'll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components. The benefits and cost savings of voice-over-IP have been clearly defined. The technology is proven and ready for prime time. More IP PBX lines are now sold each year than traditional TDM lines. You're ready to make the move to VoIP and take advantage of all the benefits, but want to make sure your implementation goes as smoothly as possible. Join us to learn the specifics of proper planning, to ensure long term success with your VoIP migration.
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Speakers
Joe Staples
Sr. VP of Worldwide Marketing, Interactive Intelligence
Joseph A. Staples serves as senior vice president of worldwide marketing for Interactive Intelligence. He oversees the global marketing efforts of the companys award winning contact center and communication product lines. Mr. Staples brings 24 years of experience in technology and marketing to Interactive Intelligence, including specific assignments in the areas of computer telephony, unified messaging, mobile wireless, computer networking, and computer-based education.
Tom Fisher
Director, Systems Engineering
Tom Fisher is the Systems Engineering Director for Interactive Intelligence. Tom has worked in the contact center and communications arena with a special emphasis on IP Telephony design for over 10 years. He serves as the lead architect for large IP based contact center deployments providing engineering and design services to Interactive Intelligence clients. Prior to Interactive Tom Worked at Cisco Systems focused on enterprise contact center deployments and Accenture where he provided business consulting services to clients.
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sponsored by Interactive Intelligence, Inc.
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