Discover how you can build connections with your customers by providing easy access to a complete view of each customer's interactions and transactions with Microsoft software. We explore how solutions built on the 2007 Microsoft Office system enable your teams to develop more profitable customer relationships with winning business proposals, more effective processes for resolving customer issues, and improved internal collaboration for releasing new products and services. Join this session to learn how resolution management solutions based on the new 2007 Office system can help drive customer loyalty and increase your bottom line.