Few businesses could function without email, and email provides a critical coordination tool during an outage. Yet, due to the cost and complexity of providing true email continuity, many businesses do not have business continuity plans that protect email adequately. Continuity and archiving services may prove more cost-effective for email than high availability clustering, especially when considered in light of continued governance, risk mitigation and compliance.

The intended audience for this white paper includes those concerned with creating or implementing email management strategies, as well as managers with responsibility for business continuity processes. The paper looks at the general approaches available to ensure email continuity and the implications on infrastructure, budget, people and resilience of deploying each strategy.