Small to Mid-sized Businesses face a dichotomy of business drivers impacting Enterprise Resource Planning strategies. Aberdeen finds SMB companies focusing on growth strategies and customer service, sometimes balancing between the two, but more often focusing exclusively on one or the other. As companies grow in size and improve performance, they are 37% more likely to have invested in an ERP system that will grow with them. This report is a road map for SMBs seeking to meet each of these corporate goals through Best-in-Class ERP implementation.