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ABS Associates, Inc. ( 7 Documents )
ABS Associates, Inc. is a leading provider of outsourced helpdesk, desktop, managed hosting, and network support and services.

Acme Packet
Acme Packet enables network service providers to deliver premium, interactive communications - voice, video and multimedia sessions - across IP network borders.

Avaya Inc. ( 42 Documents )
Avaya is a global leader in communication systems, applications and services.

Citrix Online - GotoAssist ( 8 Documents )
Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), offers the leading Web-based access, support, and collaboration software and services. The division offers Citrix GoToMyPC®,Citrix GoToAssist and Citrix GoToMeeting.

CosmoCom, Inc. ( 2 Documents )
CosmoCom raises enterprises to new levels of reachability with the most advanced all-IP contact center platform in the industry, improving the customer experience and reducing costs.

Genesys ( 12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

IBM ( 142 Documents )
At IBM, we strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.

Nuance ( 2 Documents )
Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world.

Portrait Software ( 6 Documents )
Portrait provides Customer Interaction Optimization Software that helps companies deliver great customer experiences, increase sales,reduce costs and manage risks. Portrait focuses on deepening the loyalty and profitability of every customer relationship.

Teleformix ( 5 Documents )
Teleformix is a leading developer of CRM/eCRM Enterprise Class Software applications for the government, banking, insurance, healthcare, financial services and marketing industries.

Vertica Systems ( 6 Documents )
Vertica Systems is the market innovator for high-performance analytic database management systems. Vertica has developed a remarkably fast data warehouse database that queries large, fast-growing volumes of data 50x-200x faster than most other databases.

Voice Print International, Inc. ( 4 Documents )
Voice Logging and Recording refers to a system that connects to telephone instruments and lines (either digital or analog), T1, E1, VoIP (voice over IP), radio lines, speakers and/or microphones for the purpose of accurately recording both sides of a conv

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