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360° Care viaVisitar sponsored by Visitar, Inc. 
Description:  360° Care viaVisitar is a multi-channel customer care application delivered as a service. The service includes lifecycle CRM capabilities enhanced with features to execute and manage inbound and outbound customer interactions.

Activ! IQ - Call Center Quality Monitoring Software sponsored by Voice Print International, Inc. 
Description: Voice Print's Activ! IQ call center quality monitoring software application gives you insight regarding the most pressing issues facing contact centers today - customer service and agent effectiveness.
Related Collateral: 

  • Activ! IQ - Call Center Quality Monitoring Software (Product Overview)

  • Adeo Business Information Tracking sponsored by Atlantic Global Plc 
    Description: Adeo Business Information Tracking provides your organisation with the capability to define and track all of your external or internal information flows in one central data repository.

    BLive 2.5 sponsored by BLive Networks 
    Description:  BLive 2.5 is CRM software designed to help small and medium-sized businesses improve productivity and efficiency with daily operations.

    IdeaScope™ sponsored by Orasi Software, Inc. 
    Description: Orasi's Customer Feedback application, IdeaScope™, increases product acceptance and customer loyalty by ensuring that customer needs are better understood and implemented.

    InQuira 6.5 sponsored by InQuira Inc 
    Description:  The key to InQuira's superior performance is the application's ability to understand the intent of an inquiry and match it to the meaning of the right content.
    Related Collateral: 

  • InQuira 6.5: Automates Web Self-Service, Optimizes E-Service and Facilitates Assisted Service (Data Sheet)
  • InQuira 6.5 for Customer Service (Brochure)

  • InQuira Analytics sponsored by InQuira Inc 
    Description:  The powerful InQuira Analytics module provides companies with best-in-class customer analytics that deliver far more insight than standard website 'click-through' analyses.

    Nice Office sponsored by eAgency 
    Description:  The suite of Nice Office products include web, wireless, and enterprise solutions, and are built on eAgency’s Wireless Information Exchange (WIX).

    Oracle Customer Data Hub sponsored by Oracle Corporation 
    Description:  Oracle Customer Data Hub is a fully integrated customer data management solution that centralizes, de-duplicates, and enriches your customer data--continuously synchronizing with all your data sources.

    Trillium Software System® sponsored by Trillium Software, a division of Harte-Hanks 
    Description: Meeting the enterprise data quality challenge is no simple task, but achieving complex data quality doesn't have to be difficult. The Trillium Software System Version 7 breaks through the difficulty barrier, making it easier than ever.

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