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360° Care viaVisitar sponsored by Visitar, Inc. Description: 360° Care viaVisitar is a multi-channel customer care application delivered as a service. The service includes lifecycle CRM capabilities enhanced with features to execute and manage inbound and outbound customer interactions.

Activ! IQ - Call Center Quality Monitoring Software sponsored by Voice Print International, Inc. Description: Voice Print's Activ! IQ call center quality monitoring software application gives you insight regarding the most pressing issues facing contact centers today - customer service and agent effectiveness.

Activ! View - Screen Capture Software sponsored by Voice Print International, Inc. Description: Voice Print's Activ! View screen capture software provides the supervisor real-time visual status of each agent.

Echopass Call Center On-Demand sponsored by Echopass Corporation Description: Call Center On-Demand supports local agents, remote agents, and multi-site virtual on-demand contact centers.

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