WHITE PAPER - This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
Posted: November 13, 2009 | Published: October 30, 2008


Topics:  Business IT Alignment | IT Management | IT Service Management | Linux | Software Virtualization | UNIX | Virtual Machine | VM

WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
Posted: November 13, 2009 | Published: May 25, 2009


Topics:  Business Service Management | Change Management | Configuration Management | Data Center Management | IT Management | IT Managers | IT Service Management | Server Virtualization | TCO

WHITE PAPER - For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.
Posted: September 25, 2009 | Published: June 18, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | Business Systems | IT Management | IT Service Management

WHITE PAPER - This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  Application Life-Cycle Management | Application Performance Management | IT Governance | IT Infrastructure | IT Service Management | Network Management | Network Management Protocols | Network Management Services

WHITE PAPER - This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
Posted: February 17, 2009 | Published: December 22, 2008


Topics:  Change Management | Configuration Management | Data Center Management | Disaster Recovery | Enterprise Systems | High Availability | IT Service Management | Network Management | Regulatory Compliance | ROI

WHITE PAPER - Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
Posted: February 17, 2009 | Published: September 8, 2008


Topics:  Applications Management | Budgeting | Business Models | Business Process Automation | Enterprise Systems | IT Service Management | Systems Management

WHITE PAPER - Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
Posted: February 17, 2009 | Published: October 8, 2008


Topics:  Enterprise Systems | IT Governance | IT Service Management | ITIL | Regulatory Compliance | Security Threats | Server Virtualization | Software Asset Management | Systems Management

WHITE PAPER - This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Data Center Management | Enterprise | Hardware | IT Service Management | ITIL | Network Infrastructure | Server Consolidation | Server Virtualization | Server Virtualization Software | Systems Development Life-cycles | Systems Management Software

WHITE PAPER - Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
Posted: June 18, 2008 | Published: August 1, 2008


Topics:  Application Performance Management | Business Process Management Software | Business Service Management Software | IT Service Management | ITIL | Systems Management