WHITE PAPER - This article discusses the business benefits that (partner relationship management) PRM will bring to operators.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  Business Intelligence | Business Process Automation | Channel Management | ERP | PRM | SLA

WHITE PAPER - The Comarch OSS Suite includes the Network Inventory Management solution, which allows for dividing the network into domains with different user groups and roles assigned.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  Business Intelligence | Change Management | Internet Access | Network Management | SOA | Systems Management

WHITE PAPER - Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  CRM | Customer Service | Fault Management | Sales | Telecommunications Industry | VoIP