WHITE PAPER - This white paper examines the importance of maintaining a consistent two-factor authentication policy during a business disruption. In addition, it provides insight into how to develop plans that enable cost-effective, rapid binding of users to their credentials in the event of an emergency. Read on to learn more.
Posted: November 12, 2009 | Published: August 12, 2009


Topics:  Authentication | Authorization | Business Continuity Planning | ERP | Identity Management | Password Authentication Protocol | Password Management | Password Management Software

WHITE PAPER - The fraud underground is a sophisticated criminal enterprise that operates much like a real-world business. This white paper examines how the fraudster underground operates, the intricate supply chain that supports it, and how it continues to evolve.
Posted: September 25, 2009 | Published: September 8, 2009


Topics:  Customer Data Management | Customer Loyalty | Customer Service | Email Management | Email Security | Email Threats | Fraud Protection | Password Management | Phishing | Spam

WHITE PAPER - The increasing implementation of strong two-factor authentication has challenged fraudsters to develop new methods to target online users. One of the latest tactics fraudsters are employing is the use of Trojans to launch man-in-the-browser attacks. Read on to learn more about this type of attack and how to defend against it.
Posted: November 12, 2009 | Published: October 12, 2009


Topics:  Anti-Spyware Software | Cybersecurity | Fraud Protection | Hackers | Malware | Security | Security Threats | Trojan Horses | Web Application Security | Web Browsers

WHITE PAPER - Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
Posted: September 25, 2009 | Published: September 18, 2009


Topics:  Authentication | Call Center Management | Call Centers | Customer Data Management | Customer Privacy | Endpoint Security | Identity Management | Identity Theft | Personal Information Management Software

WHITE PAPER - This white paper provides an overview of the Authentication Decision Tree; examines the five factors critical to selecting an authentication solution; and offers a clear guide to selecting the right solution that effectively balances risk, cost and end user convenience.
Posted: November 12, 2009 | Published: March 18, 2009


Topics:  Access Control | Authentication | Data Security | Endpoint Security | Fraud Protection | Identity Management | Password Management | Passwords