WHITE PAPER - This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Business Processes | IT Infrastructure | IT Service Management | ITIL | ROI

CASE STUDY - Clalit turned to Microsoft® BizTalk® Server 2002 and ContentMaster from Itemfield® to consolidate data from more than 20 disparate systems.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Business Processes | Enterprise | Security | Software | SQL | XML

CASE STUDY - Siemens IT Operations, had the challenge of connecting a myriad of dissimilar systems to overcome this problem they deployed Microsoft® BizTalk® Server 2004 to integrate and manage a range of applications and business processes.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Business Processes | Enterprise | IT Infrastructure | Productivity | Software | Windows

CASE STUDY - Building ebox using Microsoft technologies helped Prowell to deliver its new enterprise-ready solution in only six months-and at one-tenth of the cost of another well-known portal and integration platform.
Posted: December 1, 2008 | Published: November 27, 2008


Topics:  Business Processes | ERP | Sales | Software | Supply Chain Management

WHITE PAPER - In this comprehensive report Ovum discusses how to overcome various limitations by including real-time data integration and data services as part of a successful SOA and BPM strategy.
Posted: November 30, 2008 | Published: November 27, 2008


Topics:  Business Process Management | Business Processes | Data Integration | Enterprise | Metadata | SOA

WHITE PAPER - The purpose of continuity planning is not to create a paper document, but a recovery capability for the organization.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Business Continuity Planning | Business Processes | Change Management | Disaster Recovery | Testing

WHITE PAPER - Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework, which utilizes a 100% service-oriented architecture (SOA), and Web 2.0 technologies for a new breed of enterprise solution.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  .NET | Business Processes | ERP | Purchase Orders | RSS | SOA | SQL Server

WHITE PAPER - This paper discusses the ever-changing competitive landscape in the chemical industry and examines the five big issues that no chemical firm can ignore.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Management | Chemical Industry | Globalization | Manufacturing | Manufacturing Industry | Manufacturing Systems | Market Research | Productivity

BROCHURE - Read this white paper to learn how chemical manufacturers can gain a competitive advantage by using Microsoft Dynamics business management solutions.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Processes | Chemical Industry | CRM | Manufacturing Software | Manufacturing Systems | Regulatory Compliance | SQL Server | Supply Chain Management

CASE STUDY - In this case study, discover how LaVanture Products Company uses Microsoft Dynamics AX to keep inventory under control while optimizing its warehouses and delivering on its promises to manufacturing clients.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Management | Customer Service | Manufacturing Industry | Manufacturing Systems | OEMs | SQL | SQL Server | Warehouses

WHITE PAPER - Competition, shorter lifecycles lean economic times are all placing pressures on Industrial distributers. Read how Microsoft Dynamics solutions help distribution companies face demands for lower prices, improved packaging, and tight deliver...
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Processes | Business Service Management | CRM | Distribution | Enterprise Systems | Globalization | Industrial Equipment | Industry Organizations

WHITE PAPER - Read this whitepaper to learn ways to boost your organization's business while securing essential information, protect against data, and allow administrators to manage who can send what information where and how.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business Processes | CIOs | Data Security | Enterprise | Intellectual Property | Internet | Regulatory Compliance | Web Services Security

WHITE PAPER - As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Analytic Applications Software | Business Management | Customer Data Management | Customer Service | Dashboards | IVR | VoIP

WHITE PAPER - It's expensive to maintain CRON on every server. And it's a drain to log into machine after machine, but did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Processes | Job Scheduling Software | Open Systems Standards | Programming | Remote Network Management | Security | UNIX

PODCAST - This podcast will discuss how midmarket CIOs can make innovation part of their daily process and as a result gain executive support for the value IT brings to the business.
Posted: November 17, 2008 | Premiered: November 17, 2008


Topics:  Best Practices | Business Continuity Planning | Business Development | Business Environment | Business IT Alignment | Business Process Management | Business Process Reengineering | CIOs