WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

PRODUCT DEMO - Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Development | Business Management | Collaboration | Communications Networks | Communications Software | Communications Systems | Unified Messaging

CASE STUDY - This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: September 21, 2009 | Published: August 22, 2008


Topics:  Business Communications | Communications Networks | Communications Software | Communications Systems | Exchange Virtualization | Microsoft Office | Microsoft Virtual Server | Unified Messaging | Unified Messaging Systems

WHITE PAPER - This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: September 15, 2009 | Published: September 15, 2009


Topics:  Business Development | Collaboration | Collaborative Applications Software | Communications Software | Communications Systems | Unified Messaging

DATA SHEET - To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.
Posted: September 14, 2009 | Published: December 1, 2008


Topics:  Balanced Scorecards | Business Intelligence | Business Intelligence Software | Communications Software | Data Management | Data Management Software | Performance Testing

PODCAST - In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Business Communications | Business Development | Business IT Alignment | Business Management | Collaboration | Communications Hardware | Communications Networks | Communications Software | Communications Systems | IT Infrastructure | Unified Messaging

PODCAST - This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Business Communications | Business Development | Business Processes | Collaboration | Communications Hardware | Communications Software | Communications Systems | IT Infrastructure | IT Management | IT Management Services | Unified Messaging

CASE STUDY - Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.
Posted: September 8, 2009 | Published: February 1, 2008


Topics:  Collaboration | Communications Software | Manufacturing Industry | Microsoft Office | Productivity | Project Management Software | Unified Messaging | Unified Messaging Systems | Workgroups

WHITE PAPER - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Communications Software | Communications Systems | Mobile Workers | Network Management | Server Software | Unified Messaging | Unified Messaging Systems | Workforce Management Software

WHITE PAPER - Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
Posted: August 21, 2009 | Published: August 19, 2009


Topics:  Communications Software | CRM | Customer Service | Customer Service Best Practices | Marketing | Presentation Software | Webcasts

WHITE PAPER - Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Communications Networks | Communications Software | Networking | Productivity | Small Businesses | Teleconferencing Software

WHITE PAPER - This report was written to help organizations decide which Unified Communications solutions to implement while in the planning phase. Hewlett-Packard delivers full integration services and additional equipment such as smartphones and notebook computers on the Microsoft / Cisco platform.
Posted: August 10, 2009 | Published: August 29, 2008


Topics:  Communications Software | Communications Systems | Messaging Protocols | Messaging Software | Unified Messaging | Unified Messaging Systems | VoIP

CASE STUDY - Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.
Posted: July 17, 2009 | Published: December 28, 2007


Topics:  Business Continuation Services | Business Continuity Planning | Capacity Planning | Communications Software | Communications Systems | Fax Machines | Fax Services | Fax Software

WHITE PAPER - As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.
Posted: July 17, 2009 | Published: July 17, 2009


Topics:  Backups | Communications Software | Fax Boards | Fax Services | Green Data Center | Green Storage | Microsoft Hyper-V | Network Infrastructure | VoIP

WHITE PAPER - Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
Posted: May 13, 2009 | Published: March 31, 2009


Topics:  Collaboration | Collaborative Product Development | Communications Software | Product Design | Product Development | Product Life Cycles | Standards