WHITE PAPER - Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: June 25, 2009 | Published: June 25, 2009


Topics:  Communications Systems | Communicator (Software) | Messaging Protocols | Messaging Security | Messaging Software | Telephony Services | Telephony Systems | VoIP

WHITE PAPER - In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more.
Posted: June 17, 2009 | Published: June 16, 2009


Topics:  Communications Systems | Telecommunications Industry | Telecommunications Networks | Telecommunications Systems | Telephony Services | Telephony Systems | Unified Messaging

ANALYST REPORT - The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..
Posted: June 7, 2009 | Published: January 1, 2008


Topics:  Business Intelligence | Business Management | Communications Systems | Economic Environment | Globalization | Metadata | Research and Development | Sarbanes-Oxley Compliance

ASSESSMENT TOOL - Take this online survey to find out the most appropriate solution to help you start your journey and streamline your communications and collaboration challenges.
Posted: June 3, 2009 | Published: June 3, 2009


Topics:  Business Development | Business Integration | Business Intelligence | Communications Networks | Communications Software | Communications Systems | ROI | Unified Messaging

EGUIDE - Unified Communication applications boost productivity in many ways, but quantifying and correlating improvements to productivity with UC can be tricky. This E-Guide explains how UC is saving companies money in some very real, but not necessarily obvious, ways. Read on to learn more.
Posted: May 29, 2009 | Published: May 29, 2009


Topics:  Business Process Management | Collaboration | Communications Systems | Peer-to-Peer Architectures | Peer-to-Peer Networking | ROI | Routing | Teleconferences | Unified Messaging

WHITE PAPER - Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
Posted: May 22, 2009 | Published: May 1, 2008


Topics:  Collaboration | Communications Networks | Communications Systems | Digital Signatures | Video Adapters | Video Chat Software | Video Portals | Video Services | Video Systems | Video Telephones | Video-on-Demand | Videoconferences | Videoconferencing Systems

EGUIDE - This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Posted: May 20, 2009 | Published: May 19, 2009


Topics:  CIOs | Communications Networks | Communications Software | Communications Systems | Email Management | IP | IP Telephony | IP Videoconferences | TCO | VoIP | Wireless Computing

EBOOK - Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: May 19, 2009 | Published: December 31, 2007


Topics:  Communications Software | Communications Systems | IP | IP Telephony | QOS | Vendor Selection | Vendors | Wireless Computing | Wireless Messaging | Wireless Telephony Systems

WHITE PAPER - The purpose of this white paper is to present and discuss the ShoreTel TCO Tool, an analytical method that informs and accelerates the technology evaluation process by calculating and comparing the TCO of available IP-based UC systems.
Posted: May 19, 2009 | Published: May 19, 2009


Topics:  Communications Networks | Communications Systems | IP | IP Telephony | TCO | Vendor Selection | Vendors | VoIP

WHITE PAPER - This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.
Posted: May 19, 2009 | Published: May 19, 2009


Topics:  Communications Networks | Communications Software | Communications Systems | High Availability | IP | IP Networks | IP PBX | IP Telephony | LAN Telephony | Network Architectures | Network Infrastructure | WAN

WHITE PAPER - An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully
Posted: May 8, 2009 | Published: May 1, 2008


Topics:  Blogs | CIOs | Communications Software | Communications Systems | RSS | Social Computing | Social Networking | Unified Messaging | Unified Messaging Systems

VIDEO - In this webcast, Microsoft SharePoint MVP Paul Galvin delves into the SharePoint ecosystem and reviews the strengths and weaknesses of this platform. Also, learn steps to take to avoid missteps during the implementation process.
Posted: May 6, 2009 | Premiered: May 6, 2009


Topics:  Applications Software | Collaboration | Communications Systems | Document Management | Server Appliances | Server Management | Social Computing | Windows

ANALYST REPORT - A Unified Messaging (UM) solution that answers telephone calls and stores the voice recordings in the users' e-mail inboxes is also the best business process option for most enterprises, providing improved business outcomes. This paper will describe the major business value gains that are possible with the new UM solutions.
Posted: April 2, 2009 | Published: January 1, 2009


Topics:  Communications Systems | Compliance (Systems Operations) | Directory Services | Email Management | Infrastructure Services | Instant Messaging | Unified Messaging | Unified Messaging Systems

CASE STUDY - MTV's Information Services and Technology (IS&T) department wanted to reduce the time that was wasted on manual processes. It chose Microsoft Office SharePoint Server 2007. IS&T used the out-of-the-box workflow capabilities of SharePoint Server 2007 to improve departmental efficiencies by automating a paper-based process for new employees.
Posted: April 2, 2009 | Published: February 1, 2007


Topics:  Communications Networks | Communications Systems | Information Management | Information Service Providers | Server Management | Server Software | Service Process Optimization Software

WHITE PAPER - Find out why many businesses are upgrading to Microsoft® Exchange Server 2007. This paper follows Emory University's upgrade. Storage costs, security requirements, and Exchange's beneficial messaging and calendaring features attracted Emory. Exchange Server 2007 has given Emory a new approach to high availability messaging.
Posted: April 2, 2009 | Published: November 1, 2006


Topics:  Business Development | Business Intelligence | Communications Systems | Data Center Management | Data Management | Data Migration | Microsoft Exchange