WHITE PAPER - Through interviews with service providers, this white paper identifies the most important capabilities of an effective training platform as well as examines the pressures companies and their project managers confront when tackling enterprise application implementations and upgrades.
Posted: April 7, 2009 | Published: December 1, 2008


Topics:  Application Infrastructure | Application Integration | Business Intelligence | Business IT Alignment | CRM | Economic Environment

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

WHITE PAPER - This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  CIOs | Customer Satisfaction | Data Migration | Economic Environment | Enterprise Applications Software | Linux | SQL Server | Systems Management | TCO | UNIX | Windows Server 2003

WEBCAST - View this mediacast and learn how to optimize your storage infrastructure using the latest NAND technologies, HDD and DRAM.
Posted: November 9, 2009 | Premiered: February 20, 2009


Topics:  Budgeting | Business Continuity Planning | Data Management | Disk Backups | Economic Environment | Solid State Disks | Storage Best Practices | Storage Capacity | Strategic Planning

WEBCAST - This webcast presents tips on smarter business intelligence in a down economy. Learn how to position your organization on a "platform of believability" with a single, reliable view of company-wide data. This approach allows for the right information at the right time, making agile, high-risk decisions easier.
Posted: August 6, 2009 | Premiered: July 8, 2009


Topics:  Business Continuation Services | Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Management | Business Systems | Economic Environment

ANALYST REPORT - The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..
Posted: June 7, 2009 | Published: January 1, 2008


Topics:  Business Intelligence | Business Management | Communications Systems | Economic Environment | Globalization | Metadata | Research and Development | Sarbanes-Oxley Compliance

WEBCAST - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.
Posted: July 30, 2009 | Premiered: July 30, 2009


Topics:  Business Activity Monitoring | Business Architectures | Business Environment | Business Intelligence | Business Management | Data Center Infrastructure Efficiency | Economic Environment | ROI

WHITE PAPER - Given the dramatic events in the capital markets, everyone is wondering what will happen next - and what the implications are for the wider economy. This paper will discuss challenges facing companies and how to respond.
Posted: June 8, 2009 | Published: October 1, 2008


Topics:  Balance Sheets | Balanced Scorecards | Capital Expenditures | CFOs | Economic Environment | Financial Industry Organizations | Financial Management | Financial Metrics | Financial Reporting | Financial Systems | Financing | Investments | Portfolio Management (Finance)

WEBCAST - This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
Posted: July 27, 2009 | Premiered: July 27, 2009


Topics:  Applications Management | Business IT Alignment | Business Management | Data Center Consolidation | Data Center Design | Data Center Management | Data Centers | Economic Environment | Infrastructure Management | IT Infrastructure | Network Management | ROI | Server Management | Software Architectures | Storage Consolidation | Storage Management | Strategic Planning | Systems Management | TCO

WHITE PAPER - In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
Posted: September 15, 2009 | Published: April 8, 2009


Topics:  CRM | CRM Analytics | CRM Services | Customer Data Management | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Economic Environment

WHITE PAPER - This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: June 12, 2009 | Published: March 1, 2009


Topics:  Best Practices | Business Continuity Planning | CIOs | Cloud Computing | Competition | Data Center Management | Economic Environment | IT Managers | IT Services | Regulatory Compliance | Web Services

WHITE PAPER - In this research report, we examine five of the critical issues that are creating new opportunities for the accounting profession and nine key strategies for obtaining competitive advantage.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Accounting | Accounting Industry | Collaboration | Economic Environment | Regulatory Compliance | Sarbanes-Oxley Compliance | Workforce Planning

WHITE PAPER - This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.
Posted: June 4, 2009 | Published: June 2, 2009


Topics:  Business Management | Business Performance Management | Business Process Management | Business Service Management | Circuit Boards | Economic Environment | Power Consumption Monitoring | Power Generation Equipment | Power Usage Effectiveness (PUE) | Regulatory Compliance

WHITE PAPER - The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
Posted: June 10, 2009 | Published: January 8, 2009


Topics:  CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Economic Environment