WHITE PAPER - Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  CRM | Customer Service | Fault Management | Sales | Telecommunications Industry | VoIP

WHITE PAPER - This paper discovers a new solution for business-critical, 24/7 computing environments that dramatically increases performance, reduces costs and complexities and uses energy efficiently.
Posted: December 31, 2008 | Published: December 23, 2008


Topics:  Blade Servers | Business Intelligence | Enterprise Computing | Fault Management | Fault Tolerance | Grid Computing | High Performance Computing | Mainframe Computers | Mainframe Server Hardware | Network Architectures

WHITE PAPER - Learn about the benefits of state-of-the-art network fault management, performance management, and configuration management systems and the integration that brings them together.
Posted: December 16, 2008 | Published: December 12, 2008


Topics:  CMDB | Configuration Management | Fault Management | ITIL | Network Performance | Performance Testing | ROI

CASE STUDY - Dominican University wanted to reduce disaster recovery time, provide system fault tolerance and control the cost of acquiring new servers so they used VMware® Infrastructure 3 which met all their requirements.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Disaster Planning | Disaster Recovery | Fault Management | Fault Tolerance | VMware | Web Services | Windows Server 2003

WHITE PAPER - CA's Unicenter Network and Systems Management r11.1 is an enterprise-class service and systems management solution, aimed at maximizing service availability.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Best Practices | Downtime | Fault Management | IT Infrastructure | Microsoft Exchange | Network Management

PRODUCT LITERATURE - CA SPECTRUM® Network Fault Manager software delivers fault and configuration management across diverse, multi-technology networks to assure the availability of critical network services that are essential for your business applications.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Intelligence | Change Management | Configuration Management | Downtime | Fault Management | Network Service Providers | Troubleshooting

PODCAST - Listen to this podcast and discover a new solution for business-critical, 24/7 computing environments that dramatically increases performance, reduces costs and complexities and uses energy efficiently.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  Enterprise Computing | Fault Management | Fault Tolerance | Grid Computing | High Performance Computing | Legacy Applications Software | Network Architectures

WHITE PAPER - The harm caused by only a few seconds of system downtime can be gauged from inconvenience to bankruptcy to the loss of human life. Learn how to achieve HA and DT objectives in multi-operating system environments with HP Integrity servers.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Business Processes | Disaster Planning | Downtime | Enterprise | Fault Management | Fault Tolerance | High Availability | RPO | RTO | Windows Server 2003

WHITE PAPER - Learn about the new HP Integrity NonStop BladeSystem, which delivers a highly available, fault-tolerant, linearly scalable system that also dramatically increases performance, reduces costs and complexities, saves floor space...
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Blade Servers | Fault Management | Fault Tolerance | High Availability | Infrastructure Management | Infrastructure Services | Software | Telecommunications Service Providers

WHITE PAPER - The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated.
Posted: April 28, 2008 | Published: April 28, 2008


Topics:  Fault Management | Network Performance Management | VLAN | Voice Communications Hardware | Voice Communications Software | Voice Networking | VoIP | WAN

ANALYST REPORT - This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
Posted: April 25, 2008 | Published: April 15, 2008


Topics:  Application Performance Management | Application Performance Management Software | Change and Configuration Management | Data Center Management | Fault Management | IT Infrastructure | Network Performance | Network Performance Management Software

WEBCAST - This webcast explores how networking pros can use load balancers and their more advanced descendants to ensure efficient applications traffic, content delivery and Web services across all network locations.
Posted: February 8, 2008 | Premiered: October 10, 2007


Topics:  Applications Management | Distributed Computing | Fault Management | High Availability | Load Balancing | Network Performance | Network Traffic Management | WAN | Web Switches

WHITE PAPER - Read this white paper to discover a powerful and comprehensive load balancing solution.
Posted: October 18, 2007 | Published: October 1, 2007


Topics:  Applications Management | Distributed Computing | Fault Management | High Availability | Load Balancing | Network Performance | Network Traffic Management | WAN | Web Switches

PODCAST - Listen to this podcast and learn how to tackle these challenges of increasing complexity and heterogeneity through integrated network performance and fault management.
Posted: June 25, 2007 | Premiered: June 28, 2007


Topics:  Application Performance Management | Fault Management | High Availability | Network Convergence | Network Infrastructure | VoIP