ANALYST REPORT - Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
Posted: November 4, 2009 | Published: February 1, 2009


Topics:  Business IT Alignment | Business Process Management | CIOs | Enterprise | Enterprise Architectures | IT Asset Management | IT Departments | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Spending | Strategic Planning | Surveys

WHITE PAPER - This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
Posted: November 4, 2009 | Published: November 4, 2009


Topics:  Chemical Industry | eCommerce | eCommerce Services | eCommerce Software | EDI | ERP | ERP Software | IT Service Management | SAP (Product) | Sarbanes-Oxley Compliance

CASE STUDY - Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
Posted: November 4, 2009 | Published: November 4, 2009


Topics:  IT Service Management | IT Services | Network Management | Network Management Services | Network Managers | Network Monitoring | Service Level Management

WHITE PAPER - For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
Posted: November 4, 2009 | Published: November 4, 2009


Topics:  Cloud Computing | IT Service Management | Network Management | Network Monitoring | Network Service Providers | Service Level Management | SLA | SLA Management Services

WHITE PAPER - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Business Management | CIOs | IT Departments | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce

WEBCAST - In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
Posted: October 29, 2009 | Premiered: October 29, 2009


Topics:  Cloud Computing | Infrastructure Management | IT Infrastructure | IT Management | IT Management Services | IT Service Management | Portfolio Management (IT Management) | ROI | Server Virtualization

EBOOK - Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Asset Management (Finance) | Business IT Alignment | CFOs | Change Management | IT Service Management | IT Spending | ITIL | Software as a Service

WHITE PAPER - This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
Posted: October 23, 2009 | Published: October 9, 2009


Topics:  Data Center Management | Data Center Networking | Data Centers | IT Infrastructure | IT Management | IT Service Management | ITIL

CASE STUDY - Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
Posted: October 15, 2009 | Published: May 9, 2008


Topics:  Desktop Applications Management | Desktop Computer Support | IT Management | IT Managers | IT Service Management | IT Services

WHITE PAPER - The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: October 15, 2009 | Published: March 1, 2009


Topics:  Data Centers | IT Asset Management | IT Best Practices | IT Governance | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce | ITIL

CASE STUDY - Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.
Posted: October 15, 2009 | Published: October 15, 2009


Topics:  Business IT Alignment | Data Management | Email Management | Email Management Services | File Server Software | File Transfer Protocols | Google App Engine | IT Service Management

WHITE PAPER - In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
Posted: October 8, 2009 | Published: October 8, 2009


Topics:  Capacity Planning | Configuration Management | Help Desk Management | High Availability | IT Infrastructure | IT Service Management | Mobile Device Management | Mobile Workers | Service Level Management | User Needs Assessments

ANALYST BRIEF - In this Research Brief, Clabby Analytics takes a closer look at IBM’s smarter planet initiative and its dynamic infrastructure strategy. They're defined in broad terms ? attention is given to the bigger picture: Don't overlook business resiliency and security when building a dynamic infrastructure.
Posted: October 6, 2009 | Published: April 9, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Infrastructure Management | Infrastructure Services | IT Infrastructure | IT Management | IT Service Management

WHITE PAPER - For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.
Posted: September 25, 2009 | Published: June 18, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | Business Systems | IT Management | IT Service Management

VIRTUAL SEMINAR - Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
Posted: September 22, 2009 | Published: October 29, 2009


Topics:  Application Performance Management | Business Performance Management | Business Service Management | Change Management | Cloud Computing | Data Center Management | IT Governance | IT Service Management | ITIL | Mainframe Operating Systems | Regulatory Compliance