CASE STUDY - Read how Oracle's Advanced Customer Services provides an enhanced level of support that helps Bell to prevent problems before they occur and expedites resolutions.
Posted: December 11, 2008 | Published: December 11, 2008


Topics:  Backups | Communications Systems | Customer Service | Customer Support Software | Databases | Enterprise | Infrastructure Services | SQL

PODCAST - Ron Crall talks about how, with a very limited budget, he successfully migrated the IT infrastructure while CIO at Quincy Medical Center in Boston.
Posted: October 16, 2008 | Premiered: October 16, 2008


Topics:  Business Intelligence | ERP | Infrastructure Management | Infrastructure Services | Legacy Applications Software | Systems Management Services | Systems Management Software

WHITE PAPER - Learn about the causes of energy overconsumption and how to improve your organization's overall energy efficiency, resulting in huge cost savings.
Posted: October 14, 2008 | Published: October 9, 2008


Topics:  Cooling Capacity | Data Center Management | Data Centers | Energy Industries | Environmental Compliance | Infrastructure Management | Infrastructure Services | UPS

WHITE PAPER - Learn about the new HP Integrity NonStop BladeSystem, which delivers a highly available, fault-tolerant, linearly scalable system that also dramatically increases performance, reduces costs and complexities, saves floor space...
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Blade Servers | Fault Management | Fault Tolerance | High Availability | Infrastructure Management | Infrastructure Services | Software | Telecommunications Service Providers

VIDEOCAST - This Videocast provides an overview on the state of Disaster Recovery today. It highlights a new solution that simplifies implementation and management while being scalable with your business.
Posted: July 10, 2008 | Premiered: July 10, 2008


Topics:  Benefits | Business Process Management | Disaster Planning | Disaster Recovery | Infrastructure Management | Infrastructure Services | Market Research | Operational Support Systems | VMware

WEBCAST - Learn how you can turn your media assets into net profit with Akamai Stream OS.
Posted: March 7, 2008 | Premiered: March 5, 2008


Topics:  Business Intelligence | Business Intelligence Software | e-Business | ERP | Infrastructure Services | Internet

WHITE PAPER - Read this paper to learn how an integrated infrastructure management solution addresses complex infrastructure issues to create an infrastructure that combines asset management life cycle, service delivery and a beneficial relationship methodology.
Posted: October 29, 2007 | Published: August 1, 2007


Topics:  Application Development | Application Integration | Application Life-Cycle Management | Asset Management Services | Information Management | Infrastructure Management | Infrastructure Services | Mobile Device Management | Regulatory Compliance | Wireless Infrastructure

PRODUCT LITERATURE - Read this paper to learn how combining an IT asset management life cycle, an efficient service delivery process and a service desk can yield overall cost reductions while improving security and delivering greater value to the organization.
Posted: October 29, 2007 | Published: August 1, 2007


Topics:  Application Development | Application Integration | Application Life-Cycle Management | Asset Management Services | Information Management | Infrastructure Management | Infrastructure Services | Mobile Device Management | Regulatory Compliance | Wireless Infrastructure

CASE STUDY - Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.
Posted: February 27, 2007 | Published: February 1, 2007


Topics:  Infrastructure Services | Remote Network Management | Wireless Application Services Providers | Wireless Infrastructure | Wireless Service Providers | Wireless Systems

WHITE PAPER - Using an outsourced Software as a Service (SaaS) model can improve the efficiency and performance of small and medium-sized businesses (SMBs). This paper explores the benefits of SaaS, a cost-effective approach to managing your IT infrastructure.
Posted: January 29, 2007 | Published: January 1, 2007


Topics:  Application Hosting | Application Infrastructure | Application Performance Management | Application Service Providers | Business Performance Management | Business Service Management | Computer Software Industry | Infrastructure Services | ISVs | IT Outsourcing Services | SMBs | Software as a Service | Software Licensing | Vendor Selection

WHITE PAPER - We repeatedly demonstrated to our clients that the best way to address the complex issues of infrastructure management is a tightly integrated infrastructure solution combining an IT asset management lifecycle program with an integrated delivery model.
Posted: April 27, 2004 | Published: April 27, 2004


Topics:  Asset Management Services | Hardware Management Services | Infrastructure Services | IT Consulting Services | Software Asset Management

WHITE PAPER - Physical infrastructure management is the key to system availability, minimizing downtime risk and increasing personnel productivity. Learn the factors that should be considered when choosing a management solution for the physical infrastructure la...
Posted: January 15, 2004 | Published: January 1, 2003


Topics:  Cooling Equipment | Data Center Management | Database Management | High Availability | Infrastructure Management | Infrastructure Services | Power Supplies