WHITE PAPER - Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Business Process Management | Business Process Outsourcing | Data Governance | Data Management | Data Quality | ETL (Software) | Insurance Industry | Master Data Management | Risk Assessment | Risk Management

CASE STUDY - Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  Business Process Outsourcing | Business Processes | COBOL | Data Migration | Insurance Industry | IT Managers | Mainframe Server Hardware

BROCHURE - The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
Posted: July 28, 2009 | Published: July 1, 2009


Topics:  CRM | CRM Best Practices | CRM Services | CRM Software | Customer Data Integration | Customer Data Management | Customer Satisfaction | Insurance Applications Software | Insurance Industry

WHITE PAPER - In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Posted: July 22, 2009 | Published: July 22, 2009


Topics:  CRM | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Insurance Industry | Marketing

WHITE PAPER - Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Best Practices | Insurance Applications Software | Insurance Industry | Productivity | ROI | Web Services

SOFTWARE LISTING - VUE Software is a leading Commission and Incentive Management Solution that enables insurance organizations of all sizes to implement innovative compensation programs that motivate sales teams and deliver results.
Posted: October 29, 2008 | Published: May 8, 2008


Topics:  Compensation Management | Distribution | Human Resources Software | Incentive Management | Insurance Applications Software | Insurance Industry | Sales Force

SOFTWARE LISTING - VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE supports multi carrier, multi product, multi distribution business and offers a low cost solution for Insurance Carriers.
Posted: October 29, 2008 | Published: May 8, 2008


Topics:  Compensation Management | Distribution | EDI | Incentive Management | Insurance | Insurance Applications Software | Insurance Industry | Policy Management

WHITE PAPER - Changes in the insurance industry have generated a real need for effective, automated commissions and incentive compensation management solutions. This CSSI white paper describes some of the dilemmas carriers, MGAs, producers and support staff face, and it presents the advantages of using an automated system.
Posted: October 29, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Compensation Management | Human Resources Management | Human Resources Software | Insurance Applications Software | Insurance Industry

PRODUCT LITERATURE - FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Contract Management | Health Care Applications Software | Health Care Industry | Insurance Applications Software | Insurance Industry | Network Processing | POS

PRODUCT LITERATURE - The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Contract Management | Decision Support | Financial Reporting | Health Care Applications Software | Health Care Industry | Insurance Applications Software | Insurance Industry | Network Management | POS

PRODUCT LITERATURE - FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Accounting | Authorization | Health Care Applications Software | Health Care Industry | Insurance Applications Software | Insurance Industry | Medical Records Management | System Security

PRODUCT LITERATURE - FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Cost Management | Customer Service | Data Management | Insurance Applications Software | Insurance Industry | Medical Records Management | Medical Software | System Security

PRODUCT LITERATURE - FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations.
Posted: April 2, 2008 | Published: January 1, 2004


Topics:  Business Processes | Financial Management | Insurance Applications Software | Insurance Industry | Integration | Support Services | Training

PRODUCT LITERATURE - FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners.
Posted: April 2, 2008 | Published: January 1, 2005


Topics:  Data Entry | Electronic Data Interchange | Health Care Applications Software | Health Care Industry | Insurance Applications Software | Insurance Industry

PRODUCT LITERATURE - FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business.
Posted: April 2, 2008 | Published: April 2, 2008


Topics:  Health Care Applications Software | Health Care Industry | Insurance Applications Software | Insurance Industry | Management System