WHITE PAPER - Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  CRM | Customer Service | Fault Management | Sales | Telecommunications Industry | VoIP

WHITE PAPER - This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.
Posted: January 5, 2009 | Published: December 23, 2008


Topics:  Bandwidth Management | Telecom Provisioning | Telecom Spending | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Service Providers

WHITE PAPER - Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: January 5, 2009 | Published: December 23, 2008


Topics:  Cable | Cable Network Industry | Cable Telephony Services | Internet | Internet Services | Internet Standards | Telecommunications Carrier Systems | Telecommunications Industry

WHITE PAPER - New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks.
Posted: January 5, 2009 | Published: December 23, 2008


Topics:  Cable | Cable Modems | Telecom Provisioning | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Networks | Telecommunications Service Providers | Telecommunications Standards

WHITE PAPER - Describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: January 5, 2009 | Published: December 23, 2008


Topics:  Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Networks | Telecommunications Regulations | Telecommunications Standards | Telecommunications Systems

PRESENTATION TRANSCRIPT - This paper explains about how speech-based solutions can help us to cut IT and telecommunication costs.
Posted: December 17, 2008 | Published: December 17, 2008


Topics:  Help Desks | Productivity | Security | Telecom Spending | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Software | Windows

PRODUCT LITERATURE - dSPEED Platfrom™ allows for efficient, comprehensive management of clustered DSP solutions extending the capabilities of Enea's industry leading DSP RTOS OSEck.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Architectures | Capital Expenditures | Hardware | Operating Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Networks | Wireless Infrastructure

EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

PODCAST - This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: November 11, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | ROI | Telecommunications Industry | Telecommunications Service Providers | Telephony Services | Telephony Systems

DATA SHEET - AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.
Posted: November 6, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Cost Benefit Analysis | Data Management | IP Telephony | Operational Support Systems | ROI | Telecommunications Industry

WEBCAST - This webcast, presented by Tom Nolle, examines the methodology in creating optimally profitable services while optimizing infrastructure and investments.
Posted: November 5, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | Telecommunications Industry | Telecommunications Service Providers

PODCAST - This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue.
Posted: October 24, 2008 | Premiered: October 24, 2008


Topics:  Converged Networks | Customer Loyalty | Telecom Billing Services | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Systems | Triple Play Services | Video Services

CASE STUDY - With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it.
Posted: October 22, 2008 | Published: October 22, 2008


Topics:  Business Intelligence | Cluster Management | Clustering | Communications Networks | Databases | ERP | Telecommunications Industry | Unified Messaging | VoIP

WHITE PAPER - This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Asset Management Services | Business Intelligence | Data Migration | Hardware | High Availability | Middleware | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers